Davenport Storage

I feel like the old bait and switch was played on me today.

I called on 09/09/18 to rent a 5x8 unit for a quoted $60 per month. I was told (after he paused to check paperwork) that they had plenty of units available and that it wouldn't be an issue to come in and rent a unit on 9/10/18. I come in on 9/10/18 and suddenly they don't have any of the units they told me were readily available the day before but that they had a larger units available for $85 per month.

I was told by the lady running the office that they were sorry but they had a new employee filling in and that she didn't know what else to tell me but they had no units available other than more expensive larger units.

At the minimum, I could have been offered a larger unit for the quoted $60 price for a few months and I would have been okay with that since errors do happen. Nope, nothing other than there isn't anything I can do...

As of today the online reservation services were also showing the unit I wanted to rent as still being available. I was told that someone was working on correcting this.

Poor customer service and a waste of my time after I drove to their remote location. Their prices are good but it seems like if you have any issue you are going to have a difficult time having it resolved.

FYI, unlike other storage locations you need to provide two months rent upon rental and pay a $20 fee for them to program you into their gate access system. Something to keep in mind.

We recently bought an RV and needed to find a place to store it fast! Our homeowners almost kept on warning us! We found Davenport Storage on the Internet and thank god we did! Not only is the facility awesome, but the manager and staff are so accommodating. The actually have professional cleaning services on site which is so helpful when you get back from a long trip! They also will deliver the RV to you if you let them know in advance which honestly helped us out! I am so glad I found this place!