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Payment method
cash
Neighborhoods
West Los Angeles, Mid-City
Categories

Reviews

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Melinda S.

10/11/2016

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Overall
Promptness
Service

Dry clean express has done a good job with two special occasion dresses that I've taken to them in the past. Big cleaned both quickly and without any damage.

gottgott

10/17/2011

Overall
Have a special one of a kind v...

Have a special one of a kind vintage piece? Have a piece that has sentimental value? Then don't bring it here. They lost a vintage jacket I trusted them to dry clean. The manager (owner?) had me come back time after time "Don't worry we will find it". He seemed earnest, I trusted he would find it. Flash forward: a month and a half later - his mood turned and my piece never showed up. He offered me a store credit for 30 bucks. Then he offered me 30 bucks for a $75 dollar one of a kind piece. This was my first time here and my last. I have NEVER had a dry cleaner lose a piece. EVER. I also have a feeling he was dismissive toward me because I am a woman. If it were a man, I'm sure he would have offered more money or not have been so condescending. I fought him up to $50 but still, the jacket was priceless to me. There are numerous dry cleaners in the SaMo/Brentwood area. My business will go to them.

Details

Phone: (310) 829-9592

Address: 2461 Santa Monica Blvd Ste C, Santa Monica, CA 90404

Website: http://www.drycleanexpressla.com/cgi-sys/suspendedpage.cgi

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