More Info

We specialize in carpet, rug, & upholstery cleaning

Email
Payment method
all major credit cards
Neighborhood
Smithtown
Languages
English, Spanish
Categories

Reviews

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dan0909

08/10/2011

Overall
didn't get anything done from ...

didn't get anything done from them because i felt like they were ripping me off! First they said they dont give estimates over the phone so i scheduled a free in home estimate. Oddly enough when the guy called me to confirm the appointment the next day, he said it'll cost me over $600 to clean 3 rooms a stairway (didn't even include scotchgard protection) !! So from not giving estimates over the phone to this outrages number compelled me write this review. I ended up losing quite a bit of money for taking half a day off from work TWICE to rush home in time for the appointment!. Yea, that's right. Our first appointment fell through because they were having some issues with their "equipment". Honestly speaking, i am not as pissed about the price as i am about my time being wasted. They can ask whatever they want for their services that's none of my business. But they should really be upfront about it and not waste ppl's time with this nonsense.

I called Sears up the same evening and they quoted me $260 to CLEAN and PROTECT the same stuff. Hopefully they won't disappoint

Details

Phone: (631) 885-8045

Address: 34 New York Ave, Smithtown, NY 11787

Website: http://flatratecarpet.com

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