Sonora Cdjr

Please avoid this dealer at all costs. This is the new Sonora Sam dealer that just opened recently. I mad a offer on a new Dodge ram . Jarrod was my sales person . He was very knowledgeable about the truck. I was also talking to another sales guy Dan . Everything is going very smoothly and I made dan an offer for the truck. He accepted it. I did all the negotiation. Dan even shook my hand. I was a little bummed because I did not get much for my trade in.

I set my wife in to do the paperwork because everything was going to be under her name. Jarrod repeated the offer that I made to her and told her that I bet that she was surprised they took my offer. She went into the finance office. I had two kids with me that I was taking care of. I went in and checked on her and they asked if she wanted a extended warranty which we decided to get.

They previously assured me how honest and straight of a dealership they were . I trusted them . Everyone was so nice . I didn't think they would do anything wrong or dishonest.

The next day I ended up looking at the paperwork and noticed a mistake in it. The pricing was completely different than what we originally agreed upon . There was also quite a few extra things added to the loan . They basically add a bunch of things to the loan on every vehicle they sell and there's really not much you can do about it. $500 for glass protection seems kind of ridiculous I can buy about four front windows for that.

I went back right away and talk to Dan about it . He basically told me they didn't accept my offer but never told me. They sent me to the finance manager who tried to confuse me about the final price. I ended up going back again and talk to Jarrod about it . He was super cool and said they would take care of it. He referred me to the finance manager. I'm sure they did not want to lose their cut of this profit they made. They would not budge or help me in any way. They also would not let me talk to Jarrod . Which upset me quite a bit. I'm sure they did not want to lose their Commission. I went in three times to try to fix this with no luck. They also showed us a printout for the final sale that we never saw and did not have our signature on it. Everything out of the sales managers mouth was a lie.

Basically this is a dealership that has extremely shady employees that will do or say anything for a dollar . Money is more of a concern than their reputation. They take advantage of woman . They would not fix the price or take the vehicle back. If I would have known the price I would have walked away and drove to a different dealership and got a lot more for my money. Jarrod seems like a pretty nice sales guy working with a bunch of crooks. I hope he can find a job somewhere else when the new owners run this place to the ground .