CVS Pharmacy

PLAN HOURS TO WAIT

My Dr sent in a prescription at 1:23 on a Sunday afternoon, knowing CVS would need time to fill it, I did a few errands and stopped in at 2:45 - should be ready right? NOT!!!



The clerk at Pick Up couldn't find me in the computer - I'm told to go to "Drop Off" window and see them. After some confusion over my name the prescription is entered and I'm told to take a seat.

I wait, and wait and wait....



It's not like they are terribly busy. 3 people dropped off prescriptions. 2 people move through the pick up/payment line... All the while the pharmacist is having some lengthy personal discussion with an off-duty employee behind the counter.



I continue to wait - 20 minutes go by. 30 minutes since I've entered the store for this prescription.

I wait...



Finally they call my name Great Right? NOT!!

No one had checked to see if I had insurance or if they had the correct insurance information. I'm charged full price.



When I ask for a correction and provide my insurance card (which hasn't changed since my last prescription was filled)



I'm told to take a seat and wait again...

10 more minutes go by while the Pharmacist fiddles around correcting the paperwork.

I finally am called again, pick up my prescription, and exit the store.



50 MINUTES FOR ONE PRESCRIPTION WHICH WAS SENT IN HOURS BEFORE!!

Don't bother with CVS...Walgreens is 1/2 mile down Main St.

very good service and a great place to obtian flu shots