Chuck & Eddies Used Auto Parts

They sent me the wrong parts, and told me
“ not our problem” now I have to miss more days of work to look elsewhere for the car part. NEVER doing business here again.

They were quite good on the telephone for customer service... They did not have my part but the associate offer to order it for me.

Justin& his Crew is Awesome sold a decent transmission and continues to do Outstanding work for Our community& Cars!! Chuck& eddies the Best!!!!

Mr. Nick Green, and his crew did a outstanding job finding, referring, and installing an engine and turbo in my car. Prior to waiting for another mechanic to do the same thing Mr. Green team found the engine and had it installed in a few weeks. he very was very helpful and efficient . This is the place to take your vehicle to get EXCELLANT service. I give Chuck @ Eddies 5 Stars. Thank-you very much Tracy @ David.

VERY BAD CUSTOMER. Sent me the wrong part. Had gone over the purchase several times to make sure I was getting the correct part from the correct vehicle. Invoice had WRONG year and model vehicle. Call and given # for returns. Called and left at least 7 messages-1 month no return call. If I could give them a zero rating I would.

I always seem to find what I want thier "they got it"and if not; they will get it for you. I never had a problem over there and I've been going there for more than 6 years.

I go there often to get parts for other cars and I always see the rudeness but its even worse when on the phone. Don't bother with these guys. The majority of them are scum.

Stay away! Horrible customer service. They will outright lie to your face. If one of their parts does not work or fit your car, they will not even accept a return on a NEW part, on which they made an error. They said to us "Not our problem". And they even said they didn't believe us that it did not fit. On the phone, the salesmen told us they GUARANTEE all parts. What a joke. Take your business elsewhere.



We had one bad experience and let it go, but after our latest extremely expensive experience, we will never go back and make sure none of our family or friends shop there. Also, don't bother selling them your old cars. They require you to be there when they pick it up, making you take time off of work, and they just don't show up. Depending on your job, the time lost isn't even made up by the time you wasted waiting for them over multiple days! Not reliable in any way.

TERRIBLE CUSTOMER SERVICE!!!



They actually told me off because i was looking for the trim around the fog light of my Mazda 3, they told me they do not sell trim/molding, I told them come on it s on the picture you have online of your Mazda 3 it s right there it takes around 2 minutes to remove i was even offering 75$ for it, they told me "Go look to you mom and pop operations, large auto recyclers like us don t want to sell you these kind of parts ..."



Right after i received that message I decided to go look around what else they sell... And hey what do you know, they sell fuel caps @ 5$ windshield wipers @ 5$, sun visors @ 1$...



I thought LARGE RECYCLERS don t sell small parts and trims...? I offered 75$ for the fog light trim... But i guess they rather make their money off 5$ fuel caps and 1$ sun visors...



In conclusion NOT A RECOMMENDED STORE!!! You will get better service and better parts else-where, trust me and trust the other reviews...





BTW This is not family owned because like the guy told me: "Go to your mom and pop operated busyness's..."

If they tell you your part is there to come pick it up it will be ready.. Hm DON'T COUNT ON IT! On top of the rude Un professional service they are not accurate at all with time and price. They don't care about your time. It's all about what easiest for them.