SPENCERPORT Country Vet

On Saturday, June 10th, I called Country Vet, because my dog Pepe was not acting himself. I was given an appointment that day, much to my relief, especially since Pepe had never seen Dr. Coughlin. At present, we were going to another vet, who was out of town that day. So, first off, thank you for seeing my dog that day. Well, what can I say. I have NEVER had any of my dogs receive such a THOROUGH examination. Dr. Coughlin was VERY informative, and did not rush at all with reviewing pertinent information with us regarding our dog. He was also very patient with my hubby and I talking over one another. lol What can I say we were riddled with worry about our pet who is more like a family member to us than an animal. We REALLY appreciated the vet's candid, honest evaluation of the situation. My dog, who was a rescue, and not comfortable with men, seemed to calm down after awhile, due to Dr. Coughlin's demeanor, and considerate manner in dealing with him. In fact, he even asked if he could have a treat after his exam. His expertise, coupled with professionalism really impressed us, and he will be Pepe's new vet from now on. I have had a LOT of dogs over the years, and have had numerous vets along the way, and by far, Dr. Coughlin ranks #1 on so many levels. I was also impressed that he drew the blood work up himself. (right in front of us) I don't know if that is the norm; and also showed us the heartworm test results. Also, his assistant, trimmed our dog's nails, in the same room. I must say it was the BEST nail trim my dog has ever gotten.
Thank you for your concern, and wonderful care you gave to our dog!!!!

Dr. Coughlin is an amazing veterinarian. He is kind, compassionate & takes his time explaining diagnosis and treatment options. After my experiences with other practices I couldn't imagine taking my pets to any other vet from now on. He doesn't rush you through appointments, he shows he cares about your pet and your questions. You are more then just $$ to him. I would highly recommend Dr. Coughlin to family & friends.

Dr Coughlin is fantastic. We will never bring our animals anywhere else. Dr C brings you back with your pet and goes over your pet's health A-Z. His focus is explaining treatments and vaccinations available to help you make informed decisions (as opposed to pushing anything). You are there, being educated, informed and involved on everything, our dog was receiving vaccinations and I was there holding her paws.. It is crystal clear that he not only loves animals, but he takes pride in his work and is focused on customer service. He remembers both you and your pet's name. Alanna (front desk) is fantastic and shares the same values. Prices are reasonable and cheaper than anywhere I've seen. You will not be dissapointed.

Dr. Falcheck has helped us care for pet rats and our dogs. It is apparent his love for the animals the first time you meet him. He is one of the few vets that went to school for his love of animals and that love has never soured. Your pet will not be a number in his care.