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Phone: (281) 528-6599

Neighborhood
Windrose West
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Reviews

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MC
Martin C.
Edited: 02/04/2017
Overall

We have had a few items need repair and these guys were out and done in 24 hours. Well done!
Thanks guys!
Pool service in spring tx

AH
Angela H.

08/25/2016

Overall
Selection
Service

We had a problem in our pool heater which is not functioning. Last week, I made a call with this service and they came immediately to check, analyzed & fixed the problem. After checking, they told us that the heater needs to be replaced with a new one. After a few days they came again to install brand new pool heater. They cleaned after they were done explained and discussed everything how the controls worked and made sure that everything was okay before they left. We are so happy with our pool now and it is well functioned. Thanks Crystal Clear Pool for did a job well done.

If you need a professional pool work, give them a call. Highly recommend!

JH
Jack H.

08/08/2016

Overall
Selection
Service

Fantastic! This was my second encounter with Crystal Clear Pools. I was referred to them by Jandy/Zodiac support for the equipment that operates my large in-ground "spool". Initially, I had lost connectivity between my pool equipment and the internet. Heather handled the scheduling and took great steps to understand the issue I was having. Jose, the supervisor, responded with a new link device and had me immediately back in operation. He continued to monitor my system remotely. The parts and labor were covered under the Zodiac warranty (a fantastic product in and of itself with great on line support). Following that, the flow sensor stopped working for the AquaPure device. Again, Heather and Jose to the rescue: Jose checked it out remotely and showed up with exactly the part that was needed, again under warranty.

DF
Darren F.

06/07/2016

Overall

Technician came by and performed a 3 minute backwash to fix the circulation, and then left without checking the rest of the pool system which had other issues. Later after tech leaves the office calls and demands to collect an $85 trip charge. After informing the office that the tech did not completely check the pool system, they informed that the tech did not want to come back to finish his work and then tried to price gouge me on changing out a simple spider gasket for $113 which in my experience should cost no more than $50 with parts labor at most.

claimed iconBusiness Response06/13/2016

I apologize sir, but service calls are not free and our technician fixed your issue. Didnt matter if he was there 5 minutes or 5 hours, you still have to pay the service call you were told about before we came out.

This listing has been claimed by a business representative.
Julie F.

06/03/2016

Overall

Super excited to finally find a pool company that knows what they are doing. I have hired 4 pool companies since January. We are very satisfied with our weekly pool maintenance, the pool has a certain sparkle that it didnt have before. Whatever they are using Im a fan!

Marshall L.

04/25/2016

Overall

Crystal clear was very wonderful to deal with. We had many companies come to our home and they were the only ones that were professional and extremely knowledgeable. The office staff kept in contact with us throughout the whole process and our remodeled pool is amazing. THANK YOU!!!!

MD
Mark D.

01/06/2016

Overall

My pool heater was not firing up Christmas night, after the holidays I contact them to correct my problem. Ended up replacing it with a new unit. The pricing was way cheaper than Leslies and they were quick to reply.

JJ
Jimmy J.

09/07/2015

Overall

Excellent customer service! My plaster was looking yellow and dingy. Had these fellows come out and do an acidwash. Boy can you tell the difference. Super white! They did an excellent job, cleaned up after themselves and keep me informed of any problems. I will keep them on speed dial for the future.

EW
Edward W.

05/16/2015

Overall

I have nothing but great things to say about this company. My pool has been crystal clear for the past 3 years. They show up weekly and on time. Misty the owner has been very helpful with any situation or repairs I have needed, Thanks for all the great service.

JZ
Joseph Z.

05/11/2015

Overall

Friendly, prompt, knowledgeable - I moved in to a home with a pool and needed help learning how to maintain the pool. Every pool service company and their brother wanted to service my pool, but I wanted to learn how to do it myself, and so I stumbled upon Crystal clear pools POOL SCHOOL!!! Brian came out and spent over an hour with me teaching me what to do in a way I could understand. What was more important, was that he wasn't trying to push services or products on me.



I was so thrilled with his professionalism, demeanor and knowledge that we'll be using Crystal CLear for all our needs, except of course for the daily upkeep because I can do that myself now after Pool School!

Details

Phone: (832) 883-0560

Address: 20927 Rose Crossing Ln, Spring, TX 77379

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