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Reviews
12/21/2012
Warning! Dr. Robb has been "fired" by Banfield. Dr. Robb had one of the most successful Banfield franchises in the country, and the company revoked Dr. Robb's franchise and got a restraining order to keep him off the premises. As you all know, a veterinary practice is only as good as it's veterinarian. I recommend staying away from not only this Banfield, but all of them because of their business practices. Wait for Dr. Robb to open a new practice and take your business there.
03/09/2012
I agree very much with CarenLynn's review about the excellent care that is given by the medical staff at Banfield. I have first hand knowledge of this and would have given a 5 star rating if I agreed with her views on money not being the top factor. I have received just the opposite treatment from this Banfield Pet Hospital.
They make no payment allowances for people who are disabled or may be going through a financial crisis. I was told that payments are not accepted and without cash in hand my pet would not even be looked at so I could get an estimate of what the cost of care would be to remove his discomfort. I would say, "yes money is more important than anything else".
We appreciate you telling us about your positive experience at Banfield Pet Hospital. Regarding payments for services, for any service that is not covered on a wellness plan, we expect full payment at the time services are rendered, much like many other veterinary practices. Please note that we also offer a discount on care for senior citizens and military personnel, and we accept CareCredit, which is low-interest financing on health care. You can find more information at CareCredit.com.
02/11/2012
Dr. Robb & Dr. Tucker are awesome. They care more about the health of your pet than money. They don't push unnecessary tests or exams on your pet, and will always tell you up front what everything is going to cost. I would HIGHLY recommend this Banfield! :)
Thank you for telling us about your positive experience at Banfield Hospital. Feedback from clients like you helps us maintain and even exceed our goal to help pets live long and healthy lives.
Details
Phone: (203) 348-7787
Address: 288 West Ave Ste 3, Stamford, CT 06902
Website: http://www.banfield.net
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