SouthCare Cremation and Funeral Society

My father passed away on March 5th. We contacted the Cremation Society of the South after being recommended by a family friend. They had a basic package which included transportation, the cremation, obtaining the death certificate from the physician, filing the death certificate with the county and social security and sending a notice to the newspaper about his passing and memorial service. We had sceduled my fathers memorial for the 29th of March to accommidate family and friends who wished to attend. We notified the Cremation Society on the 8th concerning the memorial so they could send the obituary to the newspaper. My mother contacted the Cremation Society on the 26th asking about the death certificate and the newspaper obituary. The director informed her they never received the death certificate from the doctor. She contacted the doctors office and was told they had released the death certificate to the Cremation Society representative on the 12th. When she called the director back, he said "well we don't have it and we will have to request it again". She also inquired about the obituary. She was told he would send the request to the newspaper the next day even though he was given the information more than 2 weeks prior. It was obvious he had forgotten to contact the newspaper or he just didn't care.

Needless to say, we are very disappointed in the service provided by the Cremation Society of the South. We will not be using them again and do not recommend them to anyone.