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        (828) 586-1298CallVisit WebsiteVisit WebsiteMap & DirectionsDirections18 JSD Farms RoadSylva, NC 28779Write a ReviewWrite Review

        More Info

        General Info
        We are a locally family owned and operated auto repair facility in Sylva, North Carolina, We have many years of experience providing all types of auto repair services for family cars, fleet management companies, dealerships and more. What makes Dillsboro Automotive better? Complete Maintenance & Repair ServicesFree Professional Inspection With Every Oil ChangeMaster ASE Certified TechniciansShuttle Service AvailableFamily Owned & Operated
        Email
        BBB Rating
        A+
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        BBB Rating and Accreditation information may be delayed up to a week.
        Services/Products
        Engine, Fuel Systems, Emissions, and Performance Cooling System Service and Repairs Engine Mechanical Repair and Services Air Conditioning and Heater Service Brake Systems, Axle Service Replacement, Wheels, and Tires Electrical Circuits, Switches, and Electronics Transmission and Clutch Service Charging and Starting Systems
        Payment method
        visa, debit, master card
        Other Link

        Website

        Categories
        Auto Repair & Service, Automotive Tune Up Service
        Other Information

        Parking: Lot, Free

        Wheelchair Accessible: Yes

        Reviews

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        LS
        Leann S.

        04/05/2019

        Overall
        Expertise
        Professionalism

        WORST EXPERIENCE EVER!! Jason charged me $320 + tax for a part, when part went bad (under warranty) O'Reilly offered me $173 replacement, what Jason actually paid for the part!! A part that actually cost $173 and 1 hour labor charge $75_$85 actually added up to $574.00!!! He charges$75 for diagnostic fee, but unlike other auto shops, doesn't credit it if he does the work and also charges a $40 shop towel fee!!!!
        $574.00 for a job that should have been less than $300!!!! RIDICULOUS!!!

        Helpful(0)Flag
        BD
        Betty D.

        11/25/2014

        Overall

        Been going to this shop for a year. No problems. They seem honest and competent, especially compared to some of the others in the area.

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        LM
        L M.

        10/01/2014

        Overall

        Shop was unable to correctly diagnose a faulty water pump. Inability to diagnose the problem also lead to further mechanical damage on the car requiring additional repairs. Had to take my Honda to another shop to correctly diagnose and fix the problems. Customer service was mediocre to poor. Price was fair considering they charged the normal going rate for a diagnosis, only problem is they failed to accurately diagnose the problem. I do not recommend this shop.

        Helpful(1)Flag

        Details

        Phone: (828) 586-1298

        Address: 18 JSD Farms Road, Sylva, NC 28779

        Website: Website

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