• Recruitment – hired 3 FTE RNs, 2 part time and one per diem surgery techs; hired managers of Sterile Processing and Endoscopy/Outpatient Surgery/Pre-Testing; implemented expedited hiring process with administrative oversight
I have utilized the services of SMI Group on several occasions and for different purposes and have been pleased with the results every time. Several times they have provided interim leadership over multiple months due to open positions and the results have included improved quality outcomes and staff engagement. The confidence I felt as the CNO knowing that such knowledgeable, skilled colleagues were partnering to lead the surgical services and sterile processing areas was appreciated. In addition, we have engaged SMI Group to complete assessments regarding regulatory compliance, staffing, structure, flow and engagement. Each time, they delivered a thorough, high quality assessment with implementation plan that was cost-effective and then spent time mentoring new leaders to be able to carry the plan forward. I would not hesitate to call SMI Group for future needs should they arise. Read More