More Info

Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Standards for Trust and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the businessā€™ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (860) 283-9125

Payment method
all major credit cards, insurance, debit, discover, mastercard, visa
AKA

Rich Gravel's Auto Collision Repair

Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
MA
Mark A.

01/26/2017

Overall
Expertise
Professionalism
Promptness

Staff is too unprofessional. They do not work hard to keep your business,and in a small town like Thomaston, it makes a difference.

DL
Dhal L.

11/07/2016

Overall
Expertise
Professionalism
Promptness

The service was exceptional they told me when drop off it ,, was repaired to new condition. It was done when they said it would be . Great company to deal with. Jill in the office was super

BW
Bays W.

10/17/2016

Overall
Expertise
Professionalism
Promptness

My FJ looks so great!! Thank you so much for a great job and nice people !!

LT
Loria T.

09/19/2016

Overall
Expertise
Professionalism
Promptness

My FJ looks so great!! Thank you so much for a great job and nice people! !

KF
Ki F.

09/12/2016

Overall
Expertise
Professionalism
Promptness

I highly recommend Gravel's. It's a local business that does great work in a timely manner and stands behind it 100%. I was referred to Gravel's after a bad experience at another local shop and wouldn't go anywhere else.

WL
Willetta L.

09/06/2016

Overall
Expertise
Professionalism
Promptness

I always bring my vehicles here for body work. They do an awesome job. Family operated !

OG
Ooogy G.

08/29/2016

Overall
Expertise
Professionalism
Promptness

I am a car collector and have been going to Rich Gravels for the past year. He initially repaired and painted a Mustang Shelby GT500 regarding some minor damage. Car is Black and a color that shows every imperfection. It came out flawless. A few months ago I hit a turkey on RT 8. with my Chevy Avalanche. Amazing the damage a turkey can create.The damage was to the front plastic bumper and nose. I stopped to get a quote. Rich asked me if I had a few minutes. He pulled the the truck into his work area

CL
Cam L.

08/22/2016

Overall
Expertise
Professionalism
Promptness

I've used this shop a number of times and I have nothing but positive experiences. Rich is an awesome guy and a straight shooter, he is not looking to take you for all your money and will offer alternatives that are considerably cheaper in cost not quality. Every time I have dealt with them the customer service has been professional and friendly. I feel like I am talking to a family member or friend not just a business owner. I highly recommend them for any work done and they have a lifetime customer in me, they do quality work at a VERY reasonable price and they stand behind all the work they do. It is by far the best body shop I have ever dealt with anywhere.

BD
Brittan D.

08/17/2016

Overall
Expertise
Professionalism
Promptness

Anytime I need my car fixed This shop is always there to get the job done quick and does an amazing job and the finished product is perfect. Thanks for always being there for me

Details

Phone: (860) 283-9115

Address: 301 Mcmahon Dr, Thomaston, CT 06787

Website: https://www.richgravelsauto.com

People Also Viewed