Hillside Auto Repair

I actually didn't use their services yet however, I thought I'd let people know that the owners of this business are civic minded and are Gold Sponsors of the Seaside Neighborhood Association (near their business) whose main purpose is to award two outstanding senior high school students from the neighborhood with a scholarship towards their college experience. YAY, Dave Carney!

I drove my car into the shop because i could hear and feel i had wheel problems. I was shown the problem which was serious and giving an estimate as to what the charges would be. I decided that it would be better to buy a new car than to invest in this car. I was advised to get my car towed back to my place do to the severity of three problem. They waived the $65 for going through my car and checking to find the problem. I appreciated their professionalism.

I brought my car in for some brake repairs. A very nice gentleman, Mike, told me my back brakes did not need to be replaced. He also said, on a side note, I may want to think about getting another car soon because my car was using oil. He recommended I trade the car in before my engine was ruined. I received a follow up call regarding my service as well as a card in the mail thanking me for being a customer. I definitely recommend this auto repair shop

When tried to ask few very simple questions about very simple estimate, I end up getting very arrogant feedback over the phone from guy called Mike or Michael. It was impossible to get any estimate from him for anything without bringing the car in the shop so he can "see the car" first. I told him that I even have a paperwork from another repair place showing what needs to be repaired. I just need a quote how much Hillside will charge for something like that. Very simple question! Bottom line is he was trying to convince me that he need to re-check my car again - obviously charge me for that service and then try to give me an estimate. So instead of spending one day for simple part replacement I would have to go thru schedule/possible re-test (one day) and try to fix it in one day possible two days (day two & three!) !!!! Cmon it's not like you never worked on the cars before and you are not sure how long is going to take you to replace something without looking at the car first.

I also have to mention that arrogant Mike never even offered another option or suggested any other way to help me. He was acting like a "arrogant broken record"...and all this from service that is South Bay's best (in what? being arrogant?)...WARNING! please stay away from this place.

I'm not sure why is telling someone over the phone an estimate is such a big deal suddenly? Thank god for other friendly auto repair places! I'm going to stay away from this establishment and I'm telling to all my friends too!