Williams Plumbing & Drain Service

Hopefully things have changed at Williams since we used them about 1 1/2 years ago for two separate jobs. Their techs seemed inexperienced and unsure of how to handle the tasks, and their charges were very high. I had not been impressed with the first job Williams did, but they were quick to respond, so we used them again. The second time when the "plumber" came to install a shower faucet, I asked if he could attach a bar in the shower (for a handheld shower head), but was told they would not drill into porcelain tile. However, when I heard some really loud banging, I came back into the bathroom and discovered that the plumber had hammered away a the edge of a tile in order to make more room for the shower faucet! It looked bad, and I was not happy. He was there much longer than I believe he needed to be, and the charge was very high. I should've complained to the manager then, but didn't, so I'm writing this review now to save others from potential problems. I believe that Williams' plumbers lack knowledge, expertise and plain old common sense.