Twinsburg Beverage & Liquor

This is very friendly. The first time I went in they had the bourbon I was looking for. But not in the 1.75 L size. So when I checked out,I asked if they could get it in the larger size. They looked and the state did not have it listed in that size bottle. But the next time I was in they said that it did come in the larger size and they had ordered it. Well the next week it was on the shelf. Fantastic. Now there is a limited edition bourbon out, they said again they would try, they even took my phone number. Great service. Good people.

I was looking for buying a bottle of vodka and found the mail-in rebate offer for Finlandia on its shelf. Purchased the vodka and took the rebate card. Next day started filling in the form and found out that the offer had expired. I called the store to notify them. The owner told me he could not check all the cards on the shelves (actually there were not many). Then he said he doesn’t make much money on liquor but does on wine – how it’s related to the issue I can only guess. I actually called to tell they mislead their customers and thought he’d just apologize and tell me they’d remove the expired cards, but instead he gave me too much unnecessary information and finished offering me a choice… to come or not to come to his store anymore. Unbelievable !!! Be aware: the owner doesn’t care about the customers.