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        General Info
        With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlett-Packard. It also offers home appliances, including washing machines, dryers, dishwashers, microwaves and refrigerators. Best Buy provides various shipping and delivery options. The company operates more than 700 stores and maintains a location in Tyler, Texas.
        Email
        Extra Phones

        1-888-BEST BUY: (888) 237-8289

        Services/Products
        House Hold Appliances
        Brands
        Boston Acoustics, Klipsch, apple, at&t, ipad, iphone, refrigerators, samsung, sony, sprint, verizon
        Payment method
        amex, cash, check, company card, debit, diners club, discover, master card, paypal, visa
        Location
        Broadway Crossing Shopping Ctr
        Neighborhood
        Broadway Crossing
        Other Link

        http://stores.bestbuy.com/246

        Categories
        Consumer Electronics, Automobile Radios & Stereo Systems, Cellular Telephone Equipment & Supplies, Computer & Equipment Dealers, Computer Printers & Supplies, Home Theater Systems, Major Appliances, Office Equipment & Supplies, Television & Radio Stores
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        Reviews

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        KK
        Kevin K.

        06/09/2015

        Overall

        WARNING- I had a terrible experience!

        The computer salesman showed me a laptop computer that would work good, & I told him that I want that 1. I bought it, got home 15-20 miles away, opened it & saw it was not the right 1 that I was being shown! Took it back to get the right 1 that I was originally showed & that 1(frameless) got replaced with 1 with a frame around the display & they charged me $100.00 more than the salesman originally told me!



        PS. I had a TERRIBLE experience!!!

        Helpful(0)Flag
        WW
        William W.

        02/09/2011

        Overall
        Poor Service

        Yesterday, I walked into BestBuy to get my new toshiba laptop fixed again, due to another hardware failure (third times a charm). I had to wait about 15 mins to see someone at the geek squad counter, but when I got through the line, they actually took excellent care of me. While they were working on my laptop, I decided to look at some Macs, since I was tired of the poor quality and glitchy programming of a windows computer. Upon walking over to the Macs, several sales associates walked right past me after I tried to flag them down to get me a computer. They didn't seem interested in helping this customer. I waited for 30 MINUTES! for someone to come over and get me my new computer, not sell me, just hand me the right box so I can buy it, and I have never been more disappointed in the sales reps. I waved at them, tried to get their attention for about 10 minutes, and then I waited patiently for the remainder of the time, to no response. This Best Buys customer service is so incredibly poor, the only people who offered to help me or even approached me for that matter were the one guy at geek squad, and some guy for directTV that didn't even work there! Don't shop here unless you can help yourself, because these people just don't want to help you. They didn't want to sell me a computer, but because I had very pressing business waiting on my ability to have a working computer, I decided to just buy it and get out of there. I will never go to this Best Buy again. This business gets two thumbs down. The service AND prices are better at Wal-Mart!!

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        Details

        Phone: (903) 509-0690

        Address: 5514 S Broadway Ave, Tyler, TX 75703

        Website: http://stores.bestbuy.com/246

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