Subaru Sherman Oaks

I just purchased my first Subaru and absolutely love it! The service is great and I would definitely recipe checking them out, if you want a Subaru.

Their service dept is great! they are courteous, and will follow up on you after service. They seem to be honest about what kind of repair your car might need, and if you decline, they don't get pushy...they let you decide, unless it's kind of repair that needs immediate attention, like your drive axle is failing or something.



Their waiting area is clean and comfortable, and the guys in the showroom don't mind if you check out some of their new inventory. While I was waiting, I probably sat in six of their new cars, to kill time. I even went for a walk around the neighborhood in the back, and it was a pleasant walk.



The oil change takes about an hour with appointment, so it's not the fastest, but they use genuine Subaru oil filter, so that is a plus. I also had one of their recommended repair done, which was to replace the radiator hoses.



The only reason they get a 4 star instead of 5 is because they failed to inform me that they had a 10% coupon for any repair that they recommend. I only was notified about the discount after the service when they sent an email about their recommended repair for my car. I would've appreciated if they let me know when I agreed to do the repair, since I'm a returning customer. And being a dealer, their prices are a little on the high side.



But overall I recommend this place if you care enough about your Subie to take it to a good dealer for service.