More Info

General Info
Austin's Affordable Autos has the lowest prices in town on used cars!
Brands
Subaru,Suzuki,Toyota,Volkswagen,Volvo
Payment method
debit, financing available, mastercard, visa
Neighborhoods
Northeast Hazel Dell - Starcrest, Hazel Dell
Categories

Reviews

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PH
Pursuit of H.

05/28/2017

Overall
Professionalism

Mind blowingly unprofessional. Matt the business owner​ whines and complains on local Facebook pages. He throws his admin under the bus after potential customers bring short comings made from his personal Facebook to his attention.

mikegile55
Edited: 02/09/2017
Overall
CARS CARS CARS CARS CARS, is a...

CARS CARS CARS CARS CARS, is alllllll i see everywhere when i pulled up. given it


is a car lot.. so many too choose from my head almost exploded.they helped out a lot


to help fit the right car for me.. perfect place to get a personal environment to help you


out. and not just them tryin to sell ya a car. LOVED my experience.

DO
Doug O.
Edited: 02/08/2017
Overall

seriously, good and bad thoughts about this company but dammit you are buying used cars, not new, they try to be as open as they can and allow you test it check it run it, if you dont do your homework, no one to blame but yourself, and who the hell ever buys a used saab? lol

HC
Heidi C.

03/29/2015

Overall

10/2014 I visited this lot (Cash on hand, which they weren't aware of) I was searching for a DECENT vehicle that was AFFORDABLE! All I saw while there was a bunch of over priced lemons! They were friendly, but unwilling to even try to budge when it came to the Durango I was interested in. The Mileage was outrageously high for the price they were asking! Due to them being friendly to me I gave them 2 stars only and I am sure the car lot down the road appreciated my business that day!

RK
Rae K.

05/20/2014

Overall

This is the WORST Car Dealer I've ever had the displeasure of ALMOST dealing with. I went in on 5-19-14 to look at a used 2004 Chevy Cavalier. Internet said the price was under 2997. I went and test drove the car and was very interested. I asked the gentleman who was working with me, to show me the Car Fax. He said "Sure, no problem". He went back into the little office, and a couple minutes later a different guy came out and asked if I was the one who requested the Car Fax. I said yes, and he very rudely said "We can't do business with you". I asked why not and he replied that we don't share the Car Fax. He was EXTREMELY rude and unprofessional. On my way out the door, I asked another employee if that was the owner. He said, "NO, that's the manager". Wow. Really??? I had 1200 dollars cash in my pocket and was ready to do business with them (was going to finance the remainder of the purchase price). I was also told by the guy who went on the test drive with me that he didn't think the car was under 3000 dollars as listed, but thought it was 3999. I came home and checked. Yep, it was 2997. Very unprofessional and I'll NEVER go back there or recommend them to anyone. If I could rate less than one star, I would.

CR
Clint R.

04/01/2014

Overall

This has got to be the BEST car buying experience I've ever had. Matt Austin, him self helped me find the car that I wanted. I bought a BEAUTIFUL Red VW Beetle from them, at a Great Price, and low miles. The car has had 0 problems! He was the nicest sales person/owner of a company that I've ever dealt with! I would like to say to any of you who give them a bad rep, you should have done your home work, and tested the car first. I drove this car for several miles, before I decided to buy it! And matt was there helping me all the way! GREAT car Company and Great people.

YC
Yvonne C.

11/14/2013

Overall

This is the worst car company you can ever come into contact with. I bought a car from this place a few years ago after looking at about 15 other ones on the same lot that were pieces of crap. I'm glad I brought two mechanics along with me. One Saab we looked at blew its headgasket while we drove to Winco and the Salesman said it just "smells like oil sometimes but it's nothing to worry about."

Don't be fooled by the fake reviews, 5 stars? Pah. I wouldn't even give this place one. Go up to Hazel Dell Motors. I bought a 98 Honda Accord and she works like a dream, has 224k miles, no problems besides an o2 sensor that needs to be fixed.

Also, the signs that Austin's Auto has up? Really racist and really off-putting. I wouldn't have ever gone in had I seen "That Kenyan Is Not My President" when I bought my first car. Disgusting people and disgusting crooked place.

lillianisley

07/31/2013

Overall

A bunch of liars and crooks. Totally rude salespeople. Our sales guy was HITTING ON MY MOTHER THE ENTIRE TIME WE WERE TRYING TO LOOK AT A CAR. Disgusting. And he was married, if that tells you what kind of people they employ.



Plus, the car turned out to be a total lemon. Would love to hop on board that class action lawsuit, Robert. I sunk $3500 into it trying to fix it. But finally had to get rid of it and buy another car. From Pat Moore. Wonderful group of guys just North of Austin's on 99. Seriously, go there instead.

CS
Christopher S.

05/13/2013

Overall
Stay away!!

Don't be fooled by fake reviews! These guys buy and sell lemons, cars they know have problems but that wouldnt be apparent in a short test drive (they don't let you test drive long). Bought a BMW with a leaky head gasket, a 3k+ job. Will lie and deceive to get your money, seem nice until something goes wrong then watch out for extreme rudeness and in unprofessionalism. Not sure how these guys stay in business being the crooks they are, and wish i was rich so i could sue. YOU'VE BEEN WARNED

ashash23

04/26/2013

Overall
Do NOT Buy A CAR HERE!

We just bought a vehicle there last week the sales man was very friendly however there was one man who sat in the lobby and glared at us the whole time. When we ended up buying our vehicle the led us to believe the tank was on full...only to find out on our way home the fuel gage is broken as well as the AC we called them rihht away. They were rude and no help at all. We them called them again to ask about our payment and the lady was rude and refused to help. Worst place I had ever gone to. Liars and crooks, all of them!

Details

Phone: (360) 566-9316

Address: 9408 NE Highway 99, Vancouver, WA 98665

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