Affordable Auto Body

My wife had an accident with our 2005 Dodge truck. She side swiped another truck that was parked. Took the truck to Affordable Auto Body and they fixed it. There was still glass shards on the floor. A piece of molding was not put back. Mike stated that he would have some scratched buffed out. That did not happen. I contacted Mike last week and told him about some rust that was on the wheel well of the truck. He looked up our records and he stated that the wheel well had only had some paint damage. If that is true why is that spot the ONLY rusted out part on the whole truck. I will soon be contacting the BBB of Rhode Island.