Ivy City Smoke House

DO NOT EAT HERE.DO NOT EAT HERE. IT DOESN'T DESERVE YOUR MONEY OR PATRONAGE.

Their service is terrible and the owner is a petty, unprofessional white guy who doesn't appreciate or respect his customers. And the waitresses steal change while unleashing personal vendettas on unsuspecting customers.

My experience: i came here to order out for a friend's birthday &placed my order at the bar. I've never been treated so disrespectful - the bar waitress (black blonde girl) was unprofessional & apparently had some personal vendetta against me as soon as i walked in (even though i had never met her before in my life). Even though i was the patrom nearest to her, she made sure to give me my menu last, take my order last, never introduce herself or greet me, & not accept my payment. All of my friends received bad service as well, though not as deliberate&harsh as mine. I literally waited 30 min with my credit card out on the counter, ready to render payment & she ignored my request on 3 separate occasions. My friend even asked her to finish my order&she insisted that i was done. She even tried to pocket my friend's change who paid cash. After 15 additional minutes of receiving our food& still being ignored by the bar waitress, it was clear she had no plans to officially close us out & we decided to cut our losses & leave. After all, who has to beg to settle their bill - especially when the waitress already stole some of your party's money. 20 secs later, security & the spineless owner rush down stairs & literally try to muscle us, accusing us of trying to skip out on the bill. Tf??? We go back upstairs to settle the dispute & the waitress tells my friend whose change she tried to steal "oh you were good, you didn't have to come back", as she continued to still ignore me with my credit card out for another 5 minutes. She admitted she hadn't returned his change & gave my friend some of his change back (pocketing the rest). Thennnnnnnn 3min later, she finally acknowledged my presence &ran my card. On the way out, we asked for the bag they offered on our way out the first time just for the bitch ass owner to have the hostess lie to us&tell us they were out. Not only is the service awful, but the treatment by the owner was highly offensive & petty as hell. Who withholds to-go bags from carryout patrons. Plus, even the security officer admitted the waitress/restaurant had received the same complaints before. Smh

Bottom line: What a piece of crap place. beware of this place, the spineless/petty/weak owner, and the bitchy short, blonde bar waitress. THEY DON'T DESERVE YOUR MONEY OR PATRONAGE. Their service is terrible and the owner is a stiff, stuffy white guy who doesn't appreciate our respect his customers.