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Whatever You Drive, Drive A Firestone

General Info
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.
Email
Extra Phones

Fax: (319) 234-7464

TollFree: (800) 997-9115

Call Us: (800) 997-9115

Services/Products
Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
Brands
Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
Payment method
master card, visa, amex, discover
Neighborhood
Church Row Historic
Social Links
Categories
Other Information

Emergency Service: No

Express Maintenance: Yes

Fleet Services: No

Free Estimates: Yes

Parts Available: No

Rental Cars Available: No

Road Side Assistance: No

Shuttle Service: No

Towing: No

Wi-Fi: No

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Reviews

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bransgram

01/17/2012

Overall
Having dealt with Firestone in...

Having dealt with Firestone in the Quad Cities for many years, we felt confident having our daughter's car towed here when her brand new alternator died. We had a warranty on the alternator so we purchased a new one and were going to pay Firestone in Waterloo to install it. They wanted no part of this. They wanted us to purchase a brand new alternator from them. Maybe this is the norm, but we found another garage to take care of our wishes, no questions asked, and only cost us $105 in labor. We got the old alternator back and can now go get our refund for it.



Another thing I found odd, my daughter's friend needed a restroom and was told they didn't have one. So be prepared if you are staying to wait for your service!



I don't like this way of doing business. I truly feel Firestone in Waterloo was being greedy and not very helpful to someone down on their luck. As far as I am concerned they have lost a customer over the mark up price on their parts.

Details

Phone: (319) 349-4148

Address: 517 W 4th St, Waterloo, IA 50701

Website: https://local.firestonecompleteautocare.com/iowa/waterloo/517-w-4th-st/