More Info
Feel the Difference
- General Info
- Providing 100% therapeutic massage; Swedish, Deep Tissue, Hot Stone, Orthopedic Massage, Prenatal Massage, Lypossage
- Payment method
- amex, diners club, discover, mastercard, visa
- Accreditation
New Jersey Massage License #26BT00206100 ABMP #945720
- Associations
- ABMP
- Categories
Reviews
04/19/2012
I just want to let the public know as the owner of East Meets West Massage Therapy, the previous reviewer was misinformed by her father, the giftee of the living social voucher. Her father called me 3 times, once being on Easter and the other two on the Monday after which I was closed and left voicemails, which I responded to when I was in the office on Tuesday. He wanted an appointment for that Thursday. I was booked 3 WEEKS out, NOT 3 months out as her father told her that I had said. When she had called me, she had threatened to turn me in to the Better Business Bureau- and when I called her back, I was going to discuss this situation but I wasn't going to take this lightly as I did not lie to her father about my schedule being 3 months booked, when she could've just gone through my website to see that I had ample times available throughout May and June. My fiance did get on the phone to state to her that if she persisted with the BBB that we could proceed legally for publicly defaming with false information, which she was trying to yell at us about the me being a fraud, so he was trying to talk over her. This is the story folks. I take all my reviews and comments to heart. There is never a time that I do not return calls within a timely manor, and I do have instant scheduling through my website 24/7. If you don't see it there, it means I am unavailable. I have huge reviews on Yelp, Google, and I have them posted on Facebook and at www.eastmeetswestmassage.com.
04/14/2012
The owner Janelle King advertised on LivingSocial.com. I purchased 2 - 1hour gift vouchers. One of the giftee's left numerous voicemails over a period of time. When the calls were finally returned, he was informed that she was booked for over 3-months and could not accomodate him prior to the vouchers expiring. I then left a voicemail. When she returned my called she basically called the giftee a liar and was quite nasty. She then, for some reason, put her fiance on the phone. He proceeded to scream at me. At which point I just hung up.
Details
Phone: (973) 960-8222
Address: 450 Hamburg Tpke, Wayne, NJ 07470
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