More Info
- General Info
- Old Navy provides the latest fashions at great prices for the whole family. Shop Men's, Women's, Kids' and Womens Plus clothing. Enjoy Famous $5 Shipping on every order.
- Extra Phones
TollFree: (800) 653-6289
- Payment method
- company card, master card, visa, amex, discover, cash, debit
- Location
- Valley North Ctr
- Other Link
https://oldnavy.gap.com/stores/wa/wenatchee/oldnavy-3472.html
- Categories
Reviews
06/28/2016
I purchased a pair of dark washed skinny jeans from this store about a month ago.I washed them a couple of times to make sure all the extra dye was out and wouldn't transfer on to my other clothes.After the 5th or 6th time washing them,I wore them with my brand new Coach purse and the dye transferred and totally destroyed my new purse. I went in to the store to see if I can EXCHANGE them for a different color. It had to be defected or something.I have purchased many dark jeans and never had them bleed dye this bad before. The manager was rude and said that they couldn't PROVE that it was this pair of jeans that ruined my purse! Are you kidding me?! What kind of customer service is that?! She said they couldn't do anything about it , since its been worn and washed. I called the Old Navy customer service phone number and told them my situation & they apologized & sending me a prepaid label to return.Will never shop at this Old Navy store again.They are not very customer service friendly!
06/28/2016
Provided by SuperpagesI purchased a pair of dark washed skinny jeans from this store about a month ago. I washed them a couple of times to make sure all the extra dye was out and wouldn't transfer on to my other clothes. After the 5th or 6th time washing them, I wore them with my brand new Coach purse and the dye transferred and totally destroyed my new purse. I went in to the store to see if I can EXCHANGE them for a different color. It had to be defected or something. I have purchased many dark jeans and never had them bleed dye this bad before. The manager was rude and said that they couldn't PROVE that it was this pair of jeans that ruined my purse! Are you kidding me?! What kind of customer service is that?! She said they couldn't do anything about it , since its been worn and washed. I left and called the Old Navy customer service phone number and told them my situation, and they sincerely apologized and are sending me a pre-paid label to exchange them and also to refund my Coach purse. I will never shop at this Old Navy store again. They are not very customer service friendly!
Details
Phone: (509) 667-1550
Address: 1310 N Miller St, Wenatchee, WA 98801
Website: https://oldnavy.gap.com/stores/wa/wenatchee/oldnavy-3472.html
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