More Info
Alterra's mission is to āresponsibly protect your family and the environment.ā We believe we donāt just ākill bugs,ā but that we make life easier, homes safer, and businesses more productive.
- General Info
- Alterra is the SMARTER approach to pest control, providing both residential and commercial pest services.
- Services/Products
- Pest Control Services, Environmentally Safe, Baiting Systems, Exclusions, Exterminating, Inspection Letters, Liquid Bait, Prevention Treatments, Spraying, Trapping
- Payment method
- check, amex, discover, debit, mastercard, cash, visa
- Associations
- Ranked as the fastest growing pest control company in North America in 2012, 2013, & 2014 by PCT Magazin, ranked in PCT 100 list, Member of EPA's Pesticide Environmental Stewardship Program, Nothing But Nets sponsor.
- Other Link
- Categories
Reviews
09/03/2016
had 4 treatments, 1 yr.... had to call them back 3 times.... the last time, the only think that I could tell was completed, was the bill in my door. NOTHING was done. I offered the manager to come out to my house to see, but this would be the last time they were invited on my property..... he said no thanks....oh well. the manager did return my money with no questions.
04/21/2016
Our Service Pro, Jon B, was very friendly and professional. In addition to spraying inside as we requested he also removed two wasp nests from the front porch, dusted for any visiting wasps, and treated the outdoor playset. Thanks for the great service!
04/08/2016
Jon Bower was our service provider yesterday. He was very polite and engaging. He did a complete and thorough treatment to the outside and inside of our house. He even rescued a baby bunny that may have come in contact with the spray outside.
03/21/2016
We've been very happy with this company since our first experience. They are always on time and they make sure you understand what they are doing, Jason Berter is a great asset to this company with his courtesy and professionalism. We love that if a concern comes up in between treatments they do what they need to make sure we are 100% satisfied with everything.
02/11/2016
Eric Gibson made sure I was home first of all. He then explained what is done in the winter time as opposed to the summer time. He answered any questions I had; a very personable and professional attitude. Thanks Eric!!
Bill K.
02/10/2016
Eric Gibson,
Not only did a good job but went beyond the call of his duty because he identified certain spiders that were caught in the glue traps that were poisonous and dangerous so he decided to go ahead and spray on the inside as well.
Thank you Mr. Gibson for taking that extra step.
Sincerely,
Elizabeth H.
02/08/2016
Yesenia F.
Kendell B did a thorough job on our property. He was supper pleasant and sweet to boot! People that work with a smile are great.
02/05/2016
This is Bob H. Just wanted to let you know that Kendall B did a great job in treating our property.
01/29/2016
Why I'm giving Alterra a 5 star review; it is because of the service technicians that come to my door professional, personable and kind. They ask if you have any concerns that they may address while they are there and reassure you that you can always call if you need them before the next service. I give Eric Gibson 5 stars for representing the company he works for in a high regard.
12/18/2015
Tyler N. Did a fantastic job yet again for the pest control treatment. professional and well done had spraying done inside and outdoors. Tom S.
11/11/2015
We've not been using Alterra very long - this is only our second treatment. But Thomas K did the application very professional and personable. We like how we received advance notification that someone would be out on Tuesday so we knew to expect someone. After he was done Thomas explained where he had treated in the lawn so we would know when letting the dog out. But most importantly, we haven't seen any bugs inside since the treatments started, so that's what we care about most. Kenny R.
11/10/2015
J. Sutton came to our home last week for our initial appointment. Very friendly, professional, and informative. He even put on booties to cover his shoes when he came into the home! Maggie G. and Jeff M.
11/07/2015
Kendell from Cincinnati provided our service recently. He was wonderful because he scheduled a time to come back when our initial appointment was not convenient. Kendell serviced outside and was very particular about it. You can tell this company makes sure customer service is 100% satisfaction. Great Job!!
10/16/2015
Thank you Stephanie for coming out and addressing our spider problem. You were professional and nice.
10/06/2015
Stephanie took the time to try and determine how/where the ants were getting in. She found the "pathway" and sprayed all around the window frame to create a barrier and keep them from coming in instead of mainly treating on the inside.
10/05/2015
My name is Jeannine B. Stephanie was very polite, listened to my concerns and took care of them. She was very informative, pleasant, and professional. I look forward to her service again!
09/28/2015
Stephanie was very professional and did a great job explaining what our service entailed. I look forward to working with her again!
09/24/2015
Kendell did a great job with our quarterly service. He knocked down all of the spider webs, including those in some of our bushes and sprayed so that spiders don't return. He was friendly and professional and I'm very satisfied so far with our association with Alterra.
09/22/2015
I was outside when Kendell came for quarterly service. He was friendly and professional ensuring her treated necessary areas. He even offered to treat inside the garage where many spiders have been.
09/21/2015
Thank you, Stephanie, from the Cincinnati service center! She was prompt, very professional, fast and thorough in a "re-do" from a previous reapplication that did not go so well. If I can request a technician for each visit, then I request Stephanie for every time.
Details
Phone: (513) 674-7378
Address: 4710 Interstate Dr Ste A, West Chester, OH 45246
Website: http://www.alterrapest.com
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