Lexington Family Practice

I have been a patient of Dr. Kevin Griggs for many years. He is a wonderful Dr. I can not see myself with any other dr. He has helped me through cancer and many other illnesses. I drive out of my way just to see him. Thank You Dr griggs.

Wish I didn't have to give these guys even one star. MY husband has lost three weeks of work (vacation time) due to the incompetence of the staff at Lexington Family Medical. We're currently waiting for them to get off their behinds and fill out his FMLA paper work. Did I mention that they haven't managed to actually treat him for anything yet? He has a herniated disk in his neck, and can't return to work without a doctor clearing him. Unfortunately, they have managed to lose his x-rays, and so far have been unable to find the time to 'read' his MRI or schedule him an appointment with a specialist. When we called them back AGAIN today, we were informed that they were running 48 hours behind on everything. 48 hours?! Let's see, it's Thursday afternoon, and they don't work on the weekends. So where does that leave us? Maybe by Monday they'll manage to do something for him. I'm afraid that if he needs surgery, he won't have any disability time left to take off. Perhaps if we're lucky, he can have the surgery, and then I can roll him into his workplace in a wheelchair. I wish someone had warned me about this place. I only looked at the reviews after it was too late. SAVE YOURSELF!

Horrible customer service. Have to call the office 3x or more or call T. Dooley to get them to call in a rx to medco. Medco will fax them something that they can fill out and and fax back, but they admit that they trash these requests...eventhough they are requested by me the patient, and I have called about them. The office staff are rude and unprofessional. I am changing doctors after 10 years of this nonsense!!!

I was droped as a paitent after 20 years because a nurse put down that I received a shot of a narcotic in the office on my last visit and then drove my self home. I called to tell them that I was not given a narcotic and I had someone with me to drive me home. Although they admitted the mistake in the nursing notes, they still would not reinstate me as a patient, and when I asked to speak personally with Dr. Konduras I was told by a nurse that she spoke for him and she was not going to put me through to him. I also filled out two seperate request for my records and to this day I have not received them. What ever you do don't complain or correct them because they will drop you as a patient. I also feel that

Doctor Konduras never even looked at the diagnosis I was given at my last visit, if he had he would have seen I was treated for a virus, and in the 20+ years I have been a patient of his, not once in all that time has he ever treated a virus with a narcotic, not by a shot in the office or by perscription.

In this review you have to give a minimun of one star, but they don't even rate that in my book, I give them a flat zero!

Wait time was short and Dr. Hicks was great and very thorough.

I will return for the excellent visit that I had.