Conejo Hearing Center

I needed to get my 91-year-old mother new and improved hearing aids. My insurance company highly recommended Conejo Hearing in Westlake Village. In fact, they spoke so well of them that I made an appointment for myself as well.

I arrived to find plenty of free parking just a few yards from the office. The outside of the facility was cool and calming with a babbling brook just outside, occupied with a few relaxing ducks and beautiful Koi. Inside was clean and air conditioned. The receptionist, Mary Noble, was welcoming and very pleasant to me and Mom. She attended to us without delay and offered us cold bottled water & chocolate. The examination was conducted efficiently and professionally by Audiologist Linda with the results we expected...No surprises. The recommended devices were the most up-to-date models and were covered by insurance.

A few days later, Lab Tech Peter notified us on the arrival of the hearing aids. Audiologist (and business owner) Christine Wilson presented the aids to my Mother and spent a substantial amount of time making sure she, the elderly recipient, understood the proper operation. Furthermore, she scheduled a follow-up appointment to make sure everything was working as it should be. This was the most comfortable office visit I've had in years. The staff was excellent, the products were top-of-the line and the final costs, after insurance, were zero out-of-pocket. Top scores from me in every category.