Alterations By Sarah

Brought in my Army Service Uniform Coat to have four patches sewn on (Rank x2, Service Stripes and Combat Services Bars). I knew I wasn't going to be the one picking it up, so I asked to pay in advanced. They charged me $15, which I believed was reasonable. This was on Saturday.



Monday morning, I get a phone call saying it would be an extra $15 for the Service Stripes and Combat Services Bars. I found this cost to be an excessive, but agreed to it since I was in a bind and needed my coat for a DA Photo. Later in the day, they called me again and said it would actually be $15 for the stripes and $15 for the bars - $30 total. They also said it was an extra $15 for my ranks - meaning $15 per patch ($60 total).



I told them this was an outrageous charge and I would in no way being paying them and for them to just leave it alone. I had someone pick up my coat that day and I took it to another shop who did the work for $10. The other shop did a great job.

I have been places across the country with the military and have NEVER had anyone try to price gauge me on uniform needs. Completely disrespectful on the phone, trying to blame their lowest level employee and passing blame on me as well for "not understanding their prices". I have an itemized receipt for when I originally dropped it off, it says $15 for 4 patches TOTAL.



I will never give them my business and I am forwarding on the message to all my military friends that they should take their business elsewhere. This includes using the AAFES tailoring shop, which outsources to this unprofessional organization.