More Info
- General Info
- Founded more than 55 years ago, Sheplers offers a wide selection of cowboy boots, cowboy hats, men's and ladies' jeans, western shirts, western suits, western belts and buckles, western decor, as well as a full-line of western clothing items. The company s boots include cowboy and western boots from Justin Boots, Tony Lama Boots, Ariat Boots, Nocona Boots, Lucchese Boots, Chippewa Boots and Durango Boots. In addition, the company carries motorcycle boots, work boots, steel toe boots, snake boots, lizard boots, ostrich boots and alligator boots. The company also carries western hats from Stetson Hats, Resistol Hats, Bailey Hats and Wrangler Hats. Sheplers maintains its corporate headquarters in Wichita, Kan., and has multiple retail operations in Kansas, Nevada, Texas, Arizona, Colorado, Florida and Oklahoma. The company also markets it products through a series of nationwide catalog mailings.
- Extra Phones
Fax: (316) 946-3729
Phone: (316) 946-3600
- Brands
- ariat, bailey, carhartt, dan post, justin, laredo, levis, lucchese, nocona, resistol, timberland, tony lama
- Payment method
- master card, visa
- AKA
Sheplers Inc
Sheplers Western Wear
- Other Link
- Category
Reviews
11/21/2014
Purchased several items online. They make paying easy and charged my card the sane day but it took over two weeks to receive my order. When I received my order the clothing was in the wrong size and color. I think this a vocational school for the illiterate or something because no one there seems to be able to read correctly. Next time I'll spend a little more and go to a local store.
11/01/2014
If my husband and I can give you one piece of advice avoid Sheplers online and call center like the plague. They have the worst customer service agents. They are incompetent to say the least. We gave them two shots on multiple products we tried to have delivered for our wedding. They will easily take your money, but good luck with getting your product. We had to speak with our bank multiple times and spoke with countless ignorant representatives at Sheplers Call Center. Please avoid buying any products from them. They disgrace their merchants. Impolite and beyond rude staff make just asking small questions unbearable. We are speaking with our financial institution this Monday to once again do another chargeback. The whole company is a hassle. If you can order your product from the manufacturer directly please do. We would not want anyone to go through what we experienced. They are the type of people that are unable to do basic tasks and apologize for their mistakes. It's sad that a business has the type of staff and work ethic it does. It has the potential to be superb, but they just have the wrong attitude. I am sure its not the hard working warehouse or other employees just the miserable call center. They have lost alot of respect and certainly multiple customers money.
01/06/2012
They have a great website but I really like to shop in the store. Very nice selection and very helpful and knowledgable sales people. When they didn't have my size, they ordered for me and had it shipped to my door at no extra charge. Fantastic boot selection.
10/16/2008
You can't beat this store for friendliness and choice of stock. A big plus is the store itself feels much larger than it actually is giving off a nice airy feel. The staff are always helpful but at the same time give you space to browse. I like that.
Cowboy Up and git down to this store.
Details
Phone: (316) 946-3838
Address: 6501 W Kellogg Dr, Wichita, KS 67209
Website: http://www.sheplers.com
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