Westlake Ace Hardware 055

Several managers have come and gone over the past ten years and employes have done the same. Usually you will have to find someone to help you and possibly wait until the employee is finished with another customer. Here they do not chase you down at the front door, but let you come to them. Several of the older, long time employees are real gems as people: earnest, attentive, helpful, and have a good sense of humor. Usually I get the impression they are understaffed and working hard to keep everything going the way corporate headquarters wants them to. Sometimes the cashiers seem to have an attitude but their stations are by the front door and they are subject to temperature extremes in winter and summer.