More Info

Job Done Right and Clean the First Time - Guaranteed

General Info
Horizon Services is the area's largest and most referred home services company, ready to meet all of your needs for heating, air conditioning, plumbing, drain cleaning and sewer and water line replacement and repair. Thousands of satisfied homeowners throughout Delaware, Southeastern Pennsylvania and Maryland have relied on Horizon Services for over 20 years to service and install the right plumbing, heating and air conditioning systems and equipment for their family, to be there when we promise and to guarantee everything we do in writing.From routine maintenance to emergency repairs to quality installation of home comfort systems, Horizon Services works hard all day, every day to ensure that your needs are met and that you and your family can enjoy your home comfortably and worry-free. We Have:* Over 185 Dedicated Employees* 25 Heating and Air Conditioning Service Technicians* 23 Heating and Air Conditioning Installers* 27 Plumbing and Drain Cleaning Technicians* 89 Service and Support Vehicles Covering Delaware, Southeastern Pennsylvania & Maryland* A 24-Hour, 7-Day-a-Week Call Center and Dispatch SystemHorizon Services is the plumbing, heating, and air conditioning company your friends and neighbors throughout Delaware, Southeastern Pennsylvania, and Maryland count on!We are so confident you will be pleased with our fast, friendly and professional service; you will become a customer for life!
Email
BBB Rating
A+
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BBB Accredited businesses follow the BBB Standards for Trust and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the businessā€™ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Commercial, Installation, Air Conditioning, Residential, Heating, Furnace Repair, Boiler Repair, Service & Repair, Drain Cleaning, Water Heaters.
Brands
Bryant, Carrier, Comfortmaker, Janitrol, Lennox, Rheem, Ruud, Trane, York, American Standard
Payment method
amex, discover, visa, mastercard, check, debit, cash, financing available, all major credit cards
Associations
BBB,BBB,Better Business Bureau
Category
Other Information

Specialties: Stools, Window Air Conditioning Units, Hot Water Tanks, Lavatories, Commodes, Commercial Grade

Services: Commercial, Installation, Air Conditioning, Residential, Heating, Furnace Repair, Boiler Repair, Service & Repair, Drain Cleaning

Emergency Service: Yes

Same Day Service: Yes

Reviews

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AF
Aubrey F.

08/26/2021

Overall
Expertise
Professionalism
Promptness

Martin was professional and easy to talk to about my plumbing problem. Quick inspection quickly saw the problem and diagnose the repair. Did an excellent job. Thank you Martin

RM
Rahn M.

10/20/2015

Overall

I wish they had no stars this company took advantage of my 97 year old father when they came out to clean his air conditioner they told him he needed a complete new system until the technician saw me and then he could not run away fast enough he did not even clean the condenser in the back he totally ignored that and took off when I called the company the only thing they can say is well will give you your money back so many people complained that they take care of elderly people stay away from these people that's how they pay for all the big commercials on TV by ripping off the elderly people

LP
Leia P.

05/31/2015

Overall

We got our new AC unit from Horizon and had a great experience. The guys are knowledgable and all around good people.

claimed iconBusiness Response06/16/2015

Thank you for sharing your recent Horizon Services install experience! We are glad to hear that everything went well, and that you valued our friendly and knowledgeable technicians. Thank you for sharing your feedback here on YP.com!

This listing has been claimed by a business representative.
WS
William S.

05/29/2015

Overall

You pay for what you get. And every service that Horizon has performed for us has been spot on, from a new hot water heater to servicing our heater and air conditioner, and worth every cent. Their technicians are very knowledgeable, fuly explain options, absolutely no hidden or unexpected costs, courteous and really do wear booties in your home!

claimed iconBusiness Response06/16/2015

Thank you for sharing your feedback! We are glad to hear that all of your experiences with Horizon Services have been positive experiences, and that you found value in our friendly and knowledgeable technicians, and overall level of professionalism. We appreciate your business!

This listing has been claimed by a business representative.
TS
Thomas S.

05/29/2015

Overall

My experiences with Horizon this month exceeded my expectations. The technicians were very professional and knowledgeable. A had a preventive maintenance service done on my a/c unit and a drain upgrade installed. They gave me a great price which also included another check up for next year as well as evaluating my hot water heater. My hot water heater needs to be replaced this year and I will be having them do the work. I highly recommend them.

claimed iconBusiness Response06/16/2015

Thank you for sharing your Horizon Services experience here on YP.com! We are glad to hear that your recent air conditioning service went well and look forward to the opportunity to replace your water heater. We appreciate your business!

This listing has been claimed by a business representative.
CB
Chantelle B.

05/29/2015

Overall

My experience with Horizon was amazing! My older HVAC unit was not working, so I called and they were able to send a technician out that same afternoon, in just a few hours! Their customer service team contacted me 30 mins before the technician was due to arrive at my home, which gave me plenty of time to leave work. The technician was very friendly and he was able to determine my problem, have the part delivered to my home and fixed the unit in under an hour! This was my first experience with Horizon, and I will definitely continue to use their services and highly recommend them to others!

claimed iconBusiness Response06/16/2015

We are glad to hear that your HVAC service call went well, and that we were able to get your unit fixed in a timely manner! We look forward towards another opportunity to service you soon. Thank you for sharing your feedback!

This listing has been claimed by a business representative.
KW
Kitty W.

05/29/2015

Overall

In my experience, Horizon is the BEST! They installed a new HVAC system for me in 2014, and I've also called upon them to do plumbing work. They are always clean, neat, friendly and efficient - and the work is done RIGHT the first time. I highly recommend!!!

claimed iconBusiness Response06/16/2015

We certainly appreciate your business and want to thank you for being a loyal Horizon Services customer! We are glad to hear that all of your experiences have been positive ones, and that you have valued our punctuality, professionalism, and friendly technicians. Thank you for sharing your feedback here on YP.com!

This listing has been claimed by a business representative.
EV
Elle V.

03/10/2015

Overall

Kevin E and his partner Chris arrived to my home in line within the stated time frame to look at my water heater. Kevin sat down with me to explain my options and even provided additional information about the current configuration of my water heater that could pose some problems down the line. I liked his straight forward style. Both gentlemen were pleasant to talk to. My cat even like them. I feel comfortable now that in the future when I have plumbing problems, I now can reach out to Kevin at Horizon and feel comfortable that I'm not getting jerked around.

claimed iconBusiness Response03/11/2015

Thank you for sharing your Horizon Services experience with Kevin and Chris here on YellowPages.com! We appreciate your business and are glad to hear that you found value in our upfront pricing, friendly and professional technicians, and overall level of quality and professionalism. Thank you for sharing your valuable feedback from your recent plumbing service!

This listing has been claimed by a business representative.
WW
Wiesia W.

01/23/2015

Overall

Every experience with Horizon was outstanding. From my new heater/air purchased last year to the routine maintenance received this year. Great personnel, great service, great job. Only way to go!!!

claimed iconBusiness Response03/10/2015

Thank you for sharing your experience and being a loyal Horizon Services customer! We are glad to hear that you found value in our friendly and knowledgeable technicians, and overall level of quality and professionalism through the multiple heating and air-conditioning experiences you had with Horizon Services. We appreciate your business and thank you for sharing your feedback!

This listing has been claimed by a business representative.
BA
Bruce A.

12/26/2014

Overall
understanding and listening

The service was immediate and the servicemen knowledgeable. And when I called with an concern the response was quick courteous with corections swift. Awesome job!

claimed iconBusiness Response03/10/2015

We thank you for scheduling an appointment with Horizon Services and sharing your experience! We are glad to hear that you found value in our punctuality, knowledgeable technician, and quality of service that you received in both your service call and response to your concern. Once again, we thank you for choosing Horizon Services and sharing your feedback with the YellowPages community!

This listing has been claimed by a business representative.

Details

Phone: (866) 403-2490

Address: 320 Century Blvd, Wilmington, DE 19808

Website: http://www.horizonservicesinc.com

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