Markatos Services Inc

We had Markatos for the last 8 months. Their first cleaning was perfect. From there it deteriorated. We had a different crew at different times for every cleaning. The work they did was completely inconsistent. I would not recommend them.

Markatos Services is a family business and when I first hired them, I was impressed by Nichole’s friendly attitude and assuring sales pitch. But over the months, I got very irregular service: some days, I came home to a beautifully cleaned house; other days, I discovered my cat shut out of the room where food and water are, tripped on a pile of wet dirty rags in the snow (yes!), and found towels unfolded and my bed unmade. To both compliments and complaints, I got a friendly response – but things got worse. When I reported a loss of personal valuables following a visit by Markatos, all the family friendliness evaporated. I’ve been told it's a matter for the police and the insurance company, and now Harry Markatos won’t return my calls or emails. So if they have nothing to do with my loss, why have they (as they assured me) re-evaluated and improved their employee background check system? Consider this the lowest rating a customer can give.

Markatos Services Inc. has been cleaning my home for almost a year now. Their cleaning crews are detailed and very professional. I love coming home to a clean house so I can relax and not worry about cleaning. I highly recommend their cleaning services!