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Reviews
11/12/2018
Consumers beware! I went to Ideal Image to get a price on hair removal after hearing an advertisement on the radio. Once I talked with the staff she informed me it was buy one get one free special, I said perfect how much? She talked about how they customize the number of treatments and setting based on the client needs, etc.... She placed a HCS paper in front of me circling the payment per month, which was 76.00. I told her I didn't want to finance payments but to pay as I go. Her comment was "perfect you can do that online". After agreeing to 76.00 per treatment, I received an invoice for $3000.00 which had the monthly payments at 350.00 I contacted the Best Business Bureau but the company has failed to address this.
08/22/2014
I had Ultherapy at Ideal Image to tighten the skin on my face. I wanted to make an improvement but did not want to have surgery. I had researched Ultherapy and liked the before and after photos I saw and liked that it was non invasive and that I would look natural afterward. My wife had gone to Ideal Image for hair removal so I already knew how professional they were, so I chose to go there for my Ultherapy treatment. I had my treatment done (it only took 1 treatment) and it was a great experience. They made me feel at ease and were very professional, and caring. Im looking forward to seeing my results. My wife and I would both highly recommend Ideal Image.
07/25/2014
My daughter and I both started our laser sessions last year at Ideal Image and we have both been extremely satisfied with the whole experience. They've removed by facial hair and I don't have to spend time every day tweezing anymore! And my daughter hasn't shaved under her arms in months! Before we finally decided to go in for our consultations I wondered if we could afford it, but they gave us a no interest financing option so it wasn't bad at all! Its been worth every penny and Im considering getting my legs next so I wont have to shave next summer!
08/21/2013
I went in for free consultation and I heard on the radio 70% off services. She took my social and opened up a credit card and charged me thousands of dollars for nine treatments of laser hair removal I never even received one treatment. I went in one hour after she pressured me to sign the contract and she still charged me. I had to hire a lawyer and dispute with the finance company. My credit is being ruined because they charged me for services never received.
06/17/2013
I went to Ideal Image after a couple of my friends went and told me how awesome it was! I used to get painful razor burn and ingrowns from shaving. I tried waxing too and it was just as bad. Now, I am almost finished with my laser treatments at ideal image and I cant remember the last time I shaved. My skin is actually smooth and I can go to the beach without having to think twice. I am so happy with my results and have already recommended ideal image to several people! I also just found out I am moving to Florida and I can easily transfer to one of the locations in florida to finish my treatments. appearantly Ideal Image has like a hundred locations. Very satisfied!!!
10/12/2011
In order to receive their "discount" you have to sign a 15 page contract and pay in full up front. They attempt to lure you into this contract by offering a lifetime membership after treatment. However, the lifetime membership is a hoax...YOU STILL PAY FOR TREATMENTS. Once you've signed the contract the cancellation fee is very steep. BEWARE, nobody should have to sign a 15 page contract for Laser Hair Removal. Think about it. There are other places in town that use the same lasers, professional staff, less expensive and don't force you into contracts.
06/17/2011
I checked into a lot of places and just had a great feeling about Ideal Image. They have proven me right.
Details
Phone: (910) 344-9999
Address: 1427 Military Cutoff Rd Ste 104, Wilmington, NC 28403
Website: http://www.idealimage.com
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