More Info

General Info
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Email
Brands
mac
Neighborhood
Woodbridge
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Reviews

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CK
Christina K.

12/17/2014

Overall
Wasnt Satisfied

The store is big, clean, and organized. But the customer service isnt satisfactory. I went in to get help with downloading music since my computer wouldnt let me and they couldnt find any solution to it. Since they didnt know what to do they just set a phone call appointment for me. I thought it was stupid so I didn't pick up. I found a solution from my fellow buddy at Best Buy who helped me way better than the Apple employees did. They need to be trained/educated more on their stuff. It seems like they are young folks who just like the mess around. I'm not walking in this store again.

Overall

Good costumer service. I've previously had couple of bad experiences in other apple store but these guys in Woodbridge are very patients and very kind

Details

Phone: (703) 986-2030

Address: 15100 Potomac Town Pl, Woodbridge, VA 22191

Website: https://www.apple.com/retail/potomactowncenter

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