More Info

General Info
Simbol Auto Glass first opened its doors several years ago as Low Price Auto Glass in Warren, Michigan. Our business idea was simple: Treat customers with respect and honesty, offer them excellent service and the lowest prices around, and they will be our customers for life. As business increased, our operation moved to a larger facility in Hazel Park. Although our mobile glass technicians were able to serve much of the Metro Detroit area, we could not quite serve the entire Tri-County Area with the efficiency our customers had grown to expect from us. Therefore, we opened our second location in Wyandotte. To complete our cornering of the Metro Detroit area, we opened Waterford and Shelby Township locations shortly thereafter. Such expansion assured customers that no matter where they were located, Simbol Auto Glass was close by. While servicing thousands of vehicles per month, Simbol Auto Glass has not strayed away from the personal touch that customers have grown to expect from us. With the opening of a new location in Ann Arbor, we now have five service locations which are all being run by owners/operators, meaning that when you call or come in to any of our locations, you will be greeted by someone who cares. In addition to auto glass repair and replacement, Simbol Auto Glass has added a few more services. We are now one of the leading providers of auto alarms and remote car starters in the area. Anyone who has lived in Michigan knows that our winter season can be a difficult one. Remote car starters can make life a bit more pleasant for those of us trying to deal with the winter weather. Our services also include window tinting for customers who want to keep the sun out or to simply add some flare to their vehicles.
Brands
Auto Glass, replacement
Payment method
amex, discover, master card, visa
Neighborhood
Wyandotte
AKA

All That Glass

Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
NT
New T.

04/07/2016

Overall
Expertise
Selection
Service

This place is cheap for a reason. Had windshield replaced just yesterday. They did it within 1 hour, however, before I could get vehicle home, the air bag light came on and stayed on. I thought perhaps it would go off the next day but it didn't. Took it back to Symbol and the guy was so RUDE, wouldn't even take a look. I explained that it couldn't be a coincidence since the light just came on right after they replaced the windshield, meaning they must have tripped or unplugged a sensor. I will never go back to these sons of bitches, nor would I recommend anyone go to them, unless you want cheap labor done, and leave with more issues than you started out with.

DK
Debi K.

05/01/2014

Overall

I was referred to Simbol by both a dealership and a co worker.

I had my windshield replaced and Simbol did a GREAT job. Someone must have replaced the windshield before I bought the car and done a bad job as there was a lot of rust under the top of the windshield. Which surprised everyone. Ray and his crew did a wonderful job fixing that mess for a more than reasonable price. The rubber around the windshield now lays down as it should, and the leak that was starting to develop is gone. THANK YOU guys so very much. Ray went over and beyond not only fixing my car but treating me like family.



Next week I will be having my car windows tinted. I'm so glad I found a place I can trust.

JV
Jason V.

04/09/2014

Overall

Anyone complaining about this place is goofy. I've had three windshields replaced because of our roads here and they have all been completed within a day. They also replace windshields at your house too.



To the broad that took her car for an auto start... it's a glass shop honey.

RW
Rebecca W.

01/09/2014

Overall

I had a remote start put in my car on Dec. 30, 2013, on Jan. 8, 2014 it no longer worked.



My stories begins on December 30. At first, I was really pleased. I spoke to Gino a worker there and he was extremely helpful. I took my car in as requested at 8:30 am in the morning. I called at 3:30 pm that afternoon for an update and spoke to John and like Brittney S. He was extremely rude and unhelpful. When I asked for an update he said in a very rude tone that he could not give me an estimate of when it would get done as it was hard to tell with remote starts. Then he followed up with "well we close at 5:30 pm" implying that the car would at least be done by then. He said he would call and then hung up on me. 5:15 pm and no call to my cell phone. It takes me 20 minutes to drive out there and because I wondered after John's rudeness if he would really call I left at 5:00 pm intending to wait until it was done so that I could at least be in the building before it closed. When I arrived at 5:20 pm, John was not even there. So he never had any intention of calling me. Thankfully, Gino was still there and just finishing up my car. I left at 5:45 pm. I really like Gino as he was extremely helpful. However, 8 days later my remote starter no longer worked I called and left a message for John the owner to call me back to schedule a time to have my car looked at. He never called back. After I am finished writing this review, I will be heading over there. I believe this is the only way to have this looked at. John has the worst customer service! John is terrible. For this I would never recommend anyone go here. I would have given this zero stars if it let me do this. Terrible customer service from the owner even if his worker is better. DO NOT GO HERE!!! I will write if they fix my remote starter or not! Paid $250 for this to not work 8 days later!! I will be searching other places to see if I can post this review elsewhere to warn people off of this place.

airwold

03/12/2013

Overall
Rip Off

Rip off!! Overpriced horrible customer service! I called for a price three different times spoke with three different people got three different prices!!!

Details

Phone: (734) 246-1146

Address: 2743 Fort St, Wyandotte, MI 48192

Website: http://www.simbolautoglass.com

People Also Viewed