Wind Surf & Sail Pools Inc

I had an above gound pool installed by Wind Surf and Sail in 2001. Throughout my relationship with them they have been just awesome. The staff is always very helpful, the prices are very competative. The store is deffinately the nicest pool store I have been in. My installaion went very smoothly and we have enjoyed our above ground very much. They also service our pool and open and close it. I did have one issue with them this year. My liner installation was done and the work was not what I am used to. I was told that they had a lot of issues due to all the rain in spring and that they were playing catchup. I inderstand now just hearing that this year broke a state record for the "wettest" year ever. The crew that they started the season off with was "let Go" a good decision on thier part. I was told by them that they had a lot of extra repair work needed because of the workmenship of the crew they had and had full intentions on making things right. I had to wait untill fall but as usual they stood by thier word, replaced it with a brand new liner at no extra cost to me.

The company had a problem with installing are Hot tub in the beginning, all of a sudden the problem was fixed and they left, thought they did a fine job. WE had a house full of family and friends over with there kids, kids played for a bit in the tub and all got out. A couple of Adults got in including my self, My husband gave me a kiss from the outside of the tub and we both got a big jolt to the face!!! Scared out of my mind we all got out. Hired an electrician to come out as the breaker box should of tripped the breaker but didn’t. come to find out the company had the ground wire cut! real nice some one could of died in there. Not to mention they had the electric box on the tub, witch we found out is not code and needs to be so many feet away. When we called them to inform them what there guys had done and how one of the jet speeds still has a problem they said they would come right out and fix it and how sorry they were. WE are going on a month later and no one has returned the call. My husband hired another company to fix it now.

We had them install our salt pool 2 years ago and we love it. They did everything when they said they would, & were done on schedule. Very nice people to work with. We use them to open and close our pool, very reasonable. We also purchase all of our supplies at the store.