Ella Nail Spa

I was a walkin on Christmas Eve. Tommy did an excellent job on my gel manicure. Will definitely go back.

I went there to get my nails filled and they told me they didn't have time to do my nails. What kind of business is that. Won't be back.

While the employees are extremely friendly to customers they do know, they are not so much to new ones. I was passed around to two different employees, and while waiting for the second to finish up with another customer, I heard him complaining that he didn't want to work on my nails because that was supposed to be his last one for the day. And as I was having my tips put on, knowing I would get a second employee to fill my nails, another customer without an appointment got a happy employee and was out the door before I was, although I was there a half hour before hand. Extremely unsatisfied.

I had an appointment Thursday morning at 10am for a full set of lashes. I arrived at 9:45 and had to wait in my car until the first employee arrived to open the doors at 10am. I then went in and told the lady I was there for a set of lashes. I was told “Jenny” was running late but should be here any minute. A few moments later another customer came in and said she was there for an appointment with Jenny at 10am. Finally Jenny arrived 15 minutes late. I was told she “double booked” herself and she would not be able to take me. I took a day off of work and have wasted the past half hour waiting and all she can say is I don’t know how this happened. This is the 2nd time this has happened and they brush it off like it’s no big deal. Apparently Jenny doesn’t know how to use pencil and paper to schedule appointments or how to tell time. You don’t come running in the door of a business with customers waiting for you all disheveled and 15 minutes late. I will never spend another dime in this place. I was not offered another appointment for later in the day, no discount, nothing! This is a poor excuse for a business!

This is my go to place to get my nails done. I have been going to Tone to get my nails done for almost a year. I have never had any issues with my acrylic/solar nails. These are individuals whom are always busy with their successful business... which is why they do not sit on Instagram and facebook. That's what a phone number is for. I apologize, but anyone under the age of 18 should not be able to write a review.

I went to get a set of pink and white nails done and they are perfect! They are a great friendly staff that could do any design on your nails that you wanted for a reasonable price. Their business and tools are clean. I took my cousin with me to get a mani/pedi and they did a great job with her also. Excellent business run by wonderful people.