T & R Sanitation

I had nothing but problems with this company from the beginning and ended up switching to a different company. It took them longer than they said to deliver my trash cans upon setting up my account. They came and removed one trash can at some point for no reason and had to fight to get it back. I ended up with 4 trash cans at one point and still do not know how that happed to this day. Then when I did finally cancel my account, they never would pick up their cans for MONTHS. I got tired of calling and telling them so I gave them away to someone else to get them out of my yard.

This is the most unprofessional company; I have ever tried to have services with! BERNARD the manager should be unemployed. He refuses to rectify any situations and does not take any kind of pride in his work nor ownership, as a manager. I called because my trash was not picked up, on my scheduled day. After calling over 20 times and waiting on TWO different lines, both for over 10 minutes until I got in contact with a representative...They informed me that it was in fact picked up, just at a later time. However, what they did not know is that I have a ring doorbell that records outside my home and they did not stop by AT ALL! THEY LIED TO THERE OWN CUSTOMER! It also did not help, that the same trash I put out at 6:30am was still in there, as I arrived home at 8:00pm.
After I got an opportunity to review footage, I called again two days later requesting to speak with manager BERNARD and he refuses to speak with me...(a customer for over 2 years, who never missed a payment). They live agent has now informed me that my trash bin was empty and there was nothing that needed to be picked up on Monday 11/11/19. LIES AGAIN! I had three full bags put in there from the night before; my trash was so full by the time my next pick up date came around-that I had to leave two bags on the ground outside.
If this company can miss a pick up, then I should be able to miss a payment for that week. I requested a credit for the week that I missed, and BERNARD refuses. I even had to go as far as sending them video footage via email, of how my trash can never move from its place and how no one stopped by to grab it. I requested over 10 times to speak with a manager and he will not return a phone call, email, or come to the line. RUN FAR, FAR AWAY FROM THIS COMPANY! They will scam you out of your money.

This is the worst company ever they charged me for service that they never provided and had the nerve to say there is a no refund policy. I reported them to the BBB I hope something comes from it!

This company sucks
Been 2 weeks now and no pick up I have garbage outside growing all types of things and they always have an excuse of why they didn't pick up
And fyi this isn't the 1st time this happens.
Now i have another 55 gallon filled up smh company gets a zero from me but because i have to rate i put a 1.

Worst trash service ever!!!! Take heed to these reviews. Poorly managed and despicable business. These poorly managed places should be held accountable for not providing paid services.

They are very bad for business, I would not recommend to my worst enemy, my trash has been sitting in front of my home for 3 weeks and they won't come get there can

I'm so upset. I called 2 months ago about my lid on my container being broken. Then today I went to pull container from road and the trash men have broken the other side. I have been calling for the past hour the lines stay busy. This not the first day the lines stayed busy. Horrible customer service

I've been with them for almost 3 years and have never had a problem with my service. I pay my bill on time and put my trash out either the night before or early on the day of pick up. Great company as far as I'm concerned.

Ok so it's time to pay my bill and I realized I had to lookup the number for my sanitation company which happens to be T&R South. I'm reading all of these bad reviews and I'm sorry I've never really had a problem. They may get a little off schedule but their policy letter states no designated pick up time( so for those of us who read this means put your trash out the night before). The lady in the office is always pleasant and courteous. Yes they are on a delay this week but stuff happens. The lady on the phone was so apologetic. I will continue my service with them. I pay my bill on TIME and I follow the rules. That's all it takes people. Maybe some of these people should have read their policy letters too. I'm just saying

Well i been with them for a few years and i haven't had problems until this past week no pickup no call to tell me they're running late.. can't get tgem on the phone ONLY answering machine or busy signal...Hopefully they get it together SOON....