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- amex, cash, discover, mastercard, visa
- Location
- Parkway Plz
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Reviews
01/15/2016
I love kool smiles! They have the best staff, very organized and always prompt. My children has always had bad experiences until we were welcomed to this office and one person really made everyone feel comfortable her Name is Kisha. I think shes the manager? My kids loved her. She took away all the their fear. Thanks kool smile for everything. Cant wait to see you guys
12/31/2015
I love it! It take special people to be able to work with the public! The kids love, my husband loves it & I think tht it is the best place in the world!
12/31/2015
It's always a pleasure to come to this dental office. The receptionists are always greeting us with a smile! The office always keeps us informed and never lets us miss an appointment.
12/31/2015
THIS PLACE IS KOOL LIKE THE NAME! MY GRAND KIDS HATE GOING TO ANY TYPE OF DOCTOR. BUT HERE THEY TAKE THEIR TIME, MAKE SURE THAT YOU HAVE ALL OF YOUR DENTAL KNOWLEDGE, AND KEEP THE KIDS SMILING. MY DAUGHTER COULD NOT HAVE CHOSEN A BETTER PLACE! KOOL SMILES YOU GUYS ROCK
12/31/2015
Very attentive, friendly and caring office staff ! My son was nervous to have his dental work done and they made sure that he felt comfortable before they took him to the back for his work. Kool Smiles made life easier for us on that day and I really appreciate it! Thank you !
12/29/2015
We had 3 appointments today. My 13 yr old daughter, my 9 yr old grandson & my 6 yr old granddaughter. I have no complaints with my daughter's visit, but my older daughter was there with her two children & she had a huge problem. They called my grandson's name 1st. When my daughter stood up they told her that she could not go to the back with an extra child. She had a choice to let my grandson, who is autistic, go to the back alone or leave her 6 yr old child alone in the front with strangers. You call this kid friendly? My grandson was already scared to be there & when they took him to the back, they nurse told him to go to the last room. She just left him to find the room on his own. When he spotted me he was so excited. He said, "MawMaw they said to go to the last room, but I don't know where that is." I made him stay with me until someone showed up to show him where to go. I was so glad that it was the room right next door to my daughter so I could try to watch both of them. My daughter was at the front desk crying & begging to go to the back and check on her son. When they finally let her go in the back, they told her that her daughter had to sit outside of the room because 2 children can't be in the same room at the same time. Once again I was going in and out of the room to help watch the children. You would think that we had been through enough, but there had to be ONE rude person in the back. She was not a nice person & had some very rude comments for my daughter. My daughter put her in her place & she kept her mouth shut for the rest of the visit. If this is how this place will be ran, then Kool Smiles will be losing 3 patients. I know more parents are telling us that they are looking for a new dentist because of the way this place is running. It's not the doctors, they are amazing. MOST of the staff is amazing. Get it together Kool Smiles or families will be walking away.
12/14/2015
Very CARING! It is a Awesome place to bring kids! Lovely staff, & very patience doctors . I would recommend them to EVERYONE!
11/25/2015
My kids just LOVE IT! The staff is friendly, the office is kids friendly & they let u go to the bck with your child! That's awesome. ...
09/18/2015
We love kool smiles! my kids look forward to going back to the dentist. every time we ride by the building, my toddler Layton Scott points out the window and gets excited that he knows that place!
SMILE BRIGHT LIKE A DIAMOND
Brandy Granger
07/01/2015
Dr.Randy and Ms. Brittany made my daughter so comfortable while having dental work done. They made her laugh and gave her so many sweet compliments. It was a great experience#
06/18/2015
Kool smiles is a very professional and friendly environment. I got my entire visit completed in appropriate timing. I really enjoyed DR. Williams and Carla. Very nice people.
05/02/2015
I wouldnt put a star but the system doesnt allow no star ratings ok the service sucks wait over 2 and half hours for my son to be seen and to check out. Sucks!!!
04/30/2015
My kids have been going to kool smiles for 4 years n they love it.
04/16/2015
This is they BEST place for a child's dentist. Very friendly and well mannered staff, they are very efficient!, the dentist are awesome, I bring all my 8 grandchildren and would never go any other place. The are rated #1 in my book!,,
04/08/2015
Very poor customer service! After driving an hour for my son's appointment, we were informed the doctor could not administer gas. Instead of making arrangements for my son to have his work done by another dentist, they rescheduled. Very inconvenient for us and very inconsiderate of them.
04/07/2015
I took my 4 kids ages 5-15. My little one was the first one finished with her cleaning and exrays and I didn't even notice because she did not cry or whine for mommy. This is very good for her. The staff is extremely friendly and helpful. All of my questions were answered and my next appointments was scheduled for my convenience. My kids love going to the dentist because of Kool Smiles dentistry.
04/01/2015
Nice and friendly staff . Thank you so much Dr. Smith and Ms. Brittany
03/27/2015
Very friendly staff, great with my daughter. I would recommend to others.
03/26/2015
I would like to say my son and I was treated with great service Ms.Carla thanks great job
Details
Phone: (855) 326-0026
Address: 2001 NW Evangeline Trwy, Lafayette, LA 70501
Website: http://www.mykoolsmiles.com
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