Lentz USA Service Centers

Absolute Garbage
Brought my Jeep in because i was getting grinding and smoke from the front driver side wheel. took it in , explained exactly that after you drive for a bit it starts doing it. They call later say they found the issues and I say go a head a fix them. A few hundred dollars to them and I drive away and don't get 5 miles down the road and my vehicle does the EXACT same thing. I go right back and they tell me "Oh it wasn't doing that before when we test drove it" and the repairs they did were to the rear and the passenger tire, NOT EVEN THE FREAKING TIRE I CAME IN ABOUT. And of course the mgr says, not our problem because it's a new issue. Yeah a new issue that occurs in less than 4 miles after you worked on it? I will NEVER spend a penny with these swindlers again and will tell everyone I know to avoid them like the plague. The Mgr then says "well we only test drive it down the street and back" to which I reply "get in and I'll take you for a quick drive" but he refuses and says "I don't have to because it's not our problem we fixed stuff".

Came here to have a clunking noise in my car fixed. They told me what was causing the noise, I asked them several times if what they were going to repair would get rid of the noise and they repeatedly said yes. I pick my car up the same day, drive not even 100 feet down the road and it's clunking like nothing had been done. I drop my car back off, they work on it some more. Yet it still sounds the same. I drop it off a third time, and then they tell me there's nothing else they can do to stop the clunking unless I spend more money. Mind you I already paid $640 for this repair. They go on to say its body damage and they dont do that type of work. My question is, if you saw it was something else, why would you do a worthless repair and expect me just to accept dumping money into the car because of their mistakes? They wouldn't refund my money either so this is just a rip off place looking to make a fortune on telling you one thing for an estimate and it end up being another that costs more. Please everyone, avoid this place. We work too hard to just see our money go into greedy hands.