Lon Smith Roofing

Overall we were very impressed with the process from the beginning to the end. The only complaint would be that they left too many nails when they were done.

Excellent workmanship, great communication! Really appreciated how well they worked with our insurance to make sure everything was taken care of!

I highly recommend Lon Smith Roofing! They have done a wonderful job of roofing on my house. I got my roof upgraded to a class 4 and it looks fantastic. Mr. Kelly Williams, the estimator, was so helpful and patient with us. The crew was wonderful. They were professional, efficient & cleaned up everything. Thank you.

Professional, polite & easy to work with. Bart Slack did a great job & crew was fast & cleaned put perfectly.

Expertise: great, simple explanation about the problems in my roof. Great explanation about other problems that could be affect different parts of the roof.
Professionalism: Great customer service and communications from Sam.
Promptness: Always on time and answering phone calls and calling back voicemails very promptly.

They did a great job and the Foreman was easy to work with. I would recommend to family and friends.

From the estimate to the installation to the billing process, the work was excellent. I highly recommend.

My experience with Lon Smith started because of a tree falling on my roof. From the first meeting they had with my insurance inspector through the final checklist and billing, they've been great to work with. Very responsive and good a communicating about each step of the process. I would definitely use them again or recommend them to others.

I felt I could trust a company that has been in business many, many years. I was right! They did a great job on my roof and were great folks to work with. They truly exceeded my expectations.

Lon Smith Roofing did a good job on the install of my roof and stands behind their product. The inspecting and quote was easy along with the payment options in working with my insurance company. I did have a couple of issues on the day of install and due to communication. The first was the “inspector” that was supposed to be on site was almost never there. He showed up 3 times for a few minutes each time and was not reachable even though I left him messages on his cell phone. They did not have enough materials to finish the job in the same day and I couldn’t reach him to find out when the job would be finished. He was completely worthless. The second issue is that I was not able to communicate with the install crew because Lon Smith had nobody on the job site that could translate between English and Spanish. When I had questions they could not answer them due to communication. At the end of the day of install, the crew left and did not take their dump trailer with them leaving my drive way and garage access blocked. They could not tell me when the trailer was being picked up. I had to call the 24 hour support line and escalate to a manager in order to get the trailer removed from my property. The trailed was finally removed at almost midnight. They did finish the job the next day.