Lon Smith Roofing

The Lon Smith team was great. The inspected the roof within one day of the damage and Trent provided a through explanation of work to be completed. The work was completed timely and the roof looks great. Juan came out a day later to inspect the attic and follow up on any concerns. Lon Smith will be who I recommend all my family and friend for their roofing needs.

I would 100% recommend Lon Smith Roofing. They have been around for more than 40 years, and they are not going anywhere like so many of these fly-by-night companies that pop up when storms happen. Every step of the way, from the person who came out to do the initial inspection and estimate, to the office, to the workers, I have absolutely nothing bad to say. Everyone was so polite and made sure I knew exactly what was happening at every step. When there were issues with my insurance company, the office folks were so helpful in getting those issues resolved. When the job was done, they were careful to clean-up supplies from the job. Everything was done in a timely manner and I would not hesitate to use them again!

Everyone that we worked with was polite, respectful, professional, and competent. it was as good of an experience as a roof replacement could be. They were willing to do an initial inspection of the roof and have someone available to meet with the insurance adjustor when he did his inspection. They worked directly with our insurance company. The inspectors were great about keeping me up to date on what was going on. They cleaned up all of their mess and finished the job in a timely manner. If we need another roof in the future, they will be our first call.

This is the only company I have ever written a review on, as most people do not live up to my expectations. This is the 2nd time I have used Lon Smith Roofing, the first one was about nine years ago for another hail damaged roof. The office staff, inspector, supervisor, and work crew could not have been more knowledgeable, customer service oriented, friendly helpful, professional, and courteous. They were and are a great company to work with, especially Charles Hill (estimator). I highly recommend using their services, as I will do so myself if the situation arises (hopefully not to soon though).

Very positive experience. Went well from start to finish! Will definitely do business with Lon Smith again! Very professional!

We had our roof and gutters replaced because of hail damage and Lon Smith did a wonderful job. They were prompt and professional and all work done was outstanding. Would certainly use again.

The company personnel were easy to deal with. Problems were promptly corrected. Work was completed on time and the yard was cleaned.

We've used Lon Smith Roofing several times and each time they've done an excellent job. They can be trusted to do what they say and I especially like their follow-up to make sure that everything is taken care of. You know that they will be there for you.

Lon Smith Roofing did a great job. They were very prompt and explained the entire process to make sure we knew what to expect. The installed the roof and came by to follow-up to make sure we were satisfied. They also went above and beyond in helping us to understand and work with the insurance aspect of the new roof.

Second time to use for replacement of roof, so obviously very pleased. Their Inspector was on site multiple times to assure work met their quality standards.