PayLess Self Storage

I had a great experience storing my things at Payless Self Storage in Richmond, CA! The manager, Shale is AWESOME!! He is always so helpful, welcoming and positive! The place is never crowded so I was able to spend time organizing things in my 2 units without people annoyed that I had things in the hallway a few minutes (as has happened in crowded storage unit sites), I always felt safe there even after hours. There is a security person there 24/7. During the day you see the maintenance staff walking around all the time and there are plenty of people in the office too. It was a great experience! I usually hate dealing with storage units. I've moved so many times and I just dread the whole storage unit aspect... but this was pleasantly surprising! Shale keeps that place running great and his big smile is just infective... you couldn't ask for a better storage unit experience!! Oh yeah- I almost forgot!!... they also offer free use of a big truck to bring your stuff and they will even supply the driver if you want! I just drove it myself. The whole process was easy and an awesome bonus! Plus they give you an awesome free lock, and free insurance!! Seriously can't ask for a better storage unit experience!!

Payless Self Storage is amazing. Safe clean and well maintained. The staff are wonderful people. They really helped me through a tough time. I have rented storage and a truck and bought boxes. It's so great to have all these services in one place.

So far so good!! Super nice people like Lisa she is the best!!! I like dealing with this people!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This place is a real gem. Genuinely friendly, competent staff. It's very safe and secure. The storage space was spotless, entire property very well maintained. Made reservation online, received call from friendly Ena within minutes to confirm. They provide a lock, insurance for your stored items and a truck & driver to move your stuff - all included in the rental cost. Totally easy, they're lifesavers.

Friendly, efficient, helpful customer service. The property is very well maintained. They provide insurance for your stuff, a sturdy lock for your stuff & a driver with truck to move your stuff - all included with your rental. Excellent operation.

Excellent, great staff. Great service. Easy, well-priced .

I just moved my stuff out!! Amazing staff!, they are very helpfully and friendly. Fair prices and a great location? I love that they have a truck and driver for you to use, save me lots of time and money. So, I would recommend them!

This facility is very nicely kept. The staff is friendly and super helpful. Always pleasant to speak with. The prices are competitive and it's super close to the freeway exit. They have a three month special that is about 50% off from their regular price so we are taking advantage if this special. What's best is that although it is three months, you aren't held to keeping the unit for the entire time since they are month to month storage. This works perfectly for us!! Yay! Places like this with their ease of access, friendly staff, and convenience really do make like a lot easier!!!

These people are the bomb.
I forget everyone's names ----in any case, been meaning to write a review for awhile.
I don't currently store things there as I no longer have a need, but if I do again, this is the place.
The facility is clean, the security, the manager, the staff, all seemed genuinely helpful and organized.
Thanks, PayLess, why you don't have Yelp reviews overflowing, astounds me.

I have had my things in storage for over six years at Payless Storage. The location is easy to get to, very safe and clean. The staff has always been very nice and friendly. When I was ready to clean out my storage unit, the manager Shale could not have been more gracious or accommodating. If in the future I need storage I will use Payless again. It feels so good to know the things you've stored are in a clean well lighted safe place.