More Info

Climate Controlled, Secured, Self Storage

General Info
*1000'S Of Satisfied Customers 10 REASONS MARIN STORES WITH US! * Easy Freeway Access * Climate Controlled * High Security * Spotless Clean Rooms * All Size Spaces * Brand New Building * Auto Storage * Free Move In Truck w/Driver * Resident Manager * Friendly Professional Staff
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

TollFree: (800) 357-2727

Services/Products
For the cleanest, greenest, most affordable climate controlled storage units, come to Payless Self Storage! ā€¢Individually alarmed units ā€¢On-site manager ā€¢Video camera surveillance ā€¢Secure perimeter fences with well-lit loading and storage areas ā€¢Climate-controlled units ā€¢Easy freeway access for Marin County and the East Bay ā€¢Solar-powered facilities
Payment method
discover, master card, visa, amex, all major credit cards
Amenities
24 hour access upon request
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
SG
Sheron G.

01/20/2017

Overall

Honestly, I am a very picky professional who does my major research about
everything. I have many many storage units at Payless which are filled with
everything important to me including heirlooms and furniture from my parents
and grandparents. There are places still left that are tried and true business's with
integrity and I can say for sure that Payless is one of them. This is a family owned
business and the difference is obvious. They care, they go out of their way to do
anything and everything they can to help.Units are clean, well lit and easy to get to. These people help with moving, to treating
you with respect and guess what - they actually really do care. I don't 'yelp'
much at all except when I find a place that deserves to be known as great.
Thank you all employees at Payless.

RW
Ruby W.

10/13/2016

Overall

This has been a great place to store my household goods and other things. I got a unit upstairs where the unit is insulated and away from the exterior elements such as rain and dust that you would otherwise get with an exterior, drive-up-to, unit.

All of the employees have always been very friendly and helpful. They give a free circular lock that you keep with two keys (they do not keep a key), and for moving my things into the locker, they offered a free moving truck with 25 free miles. I moved from San Francisco so I stayed under the 25 miles.

I also liked the 3 month special which was $70/month for a 10' x 10' locker, which is amazing for the Bay Area! Today I pay the regular price of $159/mo but it has been worth it considering the unit is insulated; I feel it is secure with the security cameras; and it is just 3 minutes from where I work. Moving carts abound throughout the facility and there is an elevator to the second floor to access my unit.

The location is right off of Hwy 580 and Canal Blvd and is easily accessible. They also have extended hours which make it easy to access my things whenever they are needed.

I have been happy keeping my things safe and secure at this storage facility. You will, too. If you do choose to try them out, ask for an insulated unit upstairs. It doesn't cost you extra. If you want a climate controlled unit upstairs, however, that will cost you extra.

Peace of mind that your things are safe and secure, a friendly staff, easily accessible...this storage facility is a gem in the Bay Area.

JN
Jaren N.

10/03/2016

Overall

they are very nice over the phone and in person. Our moving truck was late but then stayed late so that we had time to unload.

LB
Lurl B.

09/26/2016

Overall

I'm in the book business, 33 years now. I've used many many different storage places, dozens all over the Bay Area. But about 15 years ago I discovered Payless, and I've never looked back! I've rented many units there, big spaces, little spaces, and just rented two units there this week, they really are the best around for price, quality and service. And if you actually go around to the other typical places you'll quickly understand that many storage operations are dirty, poorly lit, unsafe, friendly when you are renting, and unfriendly soon as you have signed up and moved in!

But besides being a a great operation, they also have something that is unique I think, an on-site mover guy, Dave Franks, who has helped me for most of the last 15 years, (call first to arrange), a good guy for sure, not the cheapest but he is a pro, has all the moving equipment, and works hard and fast

JJ
Jord J.

09/19/2016

Overall
Facility
Service

I had all my treasured possessions here for almost three years and recommend them highly. The staff were always helpful, the place is easy to access and even living on the other side of the country I felt that my belongings were safe, warm, dry. I would absolutely go back if I needed storage again.

CI
Chiara I.

09/12/2016

Overall

It's a clean facility with nice people working in the office. No complaints they take care of business and work with your budget. I have used them for almost a year now and see myself using this facility for a while. I do recommend.

AH
Alisia H.

09/07/2016

Overall

I don't actually store any of my stuff at Payless Storage, but my BFFL does and I helped her move all her stuff into a storage unit. The people who work there are very friendly and always offered us bottled water when we were there. Really great people and the storage units are nice and clean. They also offer camera security and rolling carts. I think they also offer you the use of a moving truck for free.

ZH
Zenia H.

08/31/2016

Overall

I don't think it can get much better than this. 100% solar powered, friendly and very helpful service and all that for less price than other places. They even include a nice lock in the price, you don't pay x-tra.

SJ
Sammi J.

08/22/2016

Overall

This place has been easy, affordable, just what we needed for our storage. The staff has been very professional and you can tell they are real people who care.

LB
Leono B.

08/16/2016

Overall

Great service, the people were very friendly and were very helpful! I was a bit worried at first to see if all of my stuff was going to fit (since I am college student and was storing my apartment furniture). It was very spacious, and at a great deal!

Details

Phone: (510) 237-3767

Address: 321 Canal Blvd, Richmond, CA 94804

Website: http://www.paylessselfstorage.com

People Also Viewed