Air & Water Inc

I called to check a specific ductless unit's price, availability and tech spec to compare with other units, and was very pleasantly surprised with my experience. I am hearing impaired and so expect a difficult time on the phone, but had absolutely no problems dealing with the customer service rep, Christine. Indeed, I was very pleased with her complete knowledge of the product's tech specs, and her concise clear explanations of how the product performs. I was so pleased with the information I got, I decided to look no further for a ductless unit and placed an order at the end of my call.

I got a better unit at a better price with better customer service than I can get locally. They shipped my order within 24 hours.



After set up, I realized we needed an additional piece to extend the window insert. I called, and was helped promptly.



This was a major purchase and I am looking forward to spending the summer nights sleeping in cool comfort instead of sticky heat.

What a blessing!

Cannot say enough nice things about this company. I originally purchased a swamp cooler, but needed to return it for store credit to purchase a portable A/C unit. Mike M made things so simple & even though I was past the 30 day return they still credited me & even paid for the return shipping & sent out my new unit before receiving my returned unit, something I've never heard of any company doing. I wish all companies had such amazing customer service. Already enjoying my new A/C & spreading the good word about Air-N-Water!!

I went online this morning looking for a portable AC unit. Thankfully I found your site. Not only did you provide the best price but you made ordering really simple. It was also nice to call and have a real person answer the phone! Thank you so much Lupita and Air & Water!

My experience with Air & Water was great! Christine was so helpful on the phone, as well as pleasant and knowledgeable. They have a great return policy if, for some reason, the product doesn't work out. All-around happy customer!

Air-N-Water is a great company. I have been purchasing from this site for several years now. The first item I order had a manufacture defect and they replaced it without any hassle. They paid the return shipping and the turn around time was quick. They have the best customer service and they stand behind their products. That is why I keep coming back. It's hard to find an online company like this. They really care about their customers. I will continue spread the word to my friends and family. I will definitely purchase from them again. This is a company you can trust.