Blue Star Taxi

NEVER call the, call some other taxi company, requested a cab for 4:20 the guy came at 4:20 and said he needed to pick up two more people and I'm sorry but it's a cab service not a pull service got me to the airport late, he didn't even know how to get to the buildings of the other people he had to pick up and he was REALLY RUDE when I told him I needed to get to the airport he started yelling "what time your flight" "what time your flight" "you never late". Last time I called it was the same horrible experience. The cab driver kept saying he was "outside" and e wasn't, once he got to where I was he was like "sorry sorry I got lost" and because he kept saying he was outside the lady from the company key telling me to wait outside and I nearly froze. TERRIBLE service never again will I call this cab company

HORRIBLE!!!! Dispatchers extremely rude! Would not reccomend this taxi service even in an emergency!!!!!

worst service ever. No show up after 30 minutes booking also. Seriously lacking professionalism...... 1 star worth because I wanted to write review

They were awful. The worst service I've ever had and a serious lack of professionalism. As a Syracuse student I will never use this service for the rest of my career in the area

We were exceptionally disappointed in this company. We had been travelling many hours and confirmed our appointment before boarding our last flight. During that flight, they called -- we of course did not have our phone on. When we landed, we turned on the phone, noticed the missed call and also the text message that they were outside waiting. The cab was not there so we called and they lied, saying that the car could not wait curbside so it was just outside the airport. Forty minutes later, close to 1:00 am, the man showed up, telling us that he had received a cancellation on us and that he went to do another job. In addition, the price was not the one we were quoted over the phone, either to or from the airport. And finally, both cabs were exceptionally dirty. We will never use them again and cannot recommend them.

This is the worst cab company I ever saw in my life. Dispatchers are rude and scamming costumers that cab is going to come and I have been waiting over one hour on the street believing they are doing their freaking job. Me, my family, friends and business coworkers will never ever again call this company. Awful

I was late to my doctors appointment because my ride didn't show up. I called blue star and they were at my house in 10 minutes and got me to my very important doctors appointment. When I was done I called them back for a return ride. They showed up quickly and took me back home. They saved my day. Thank you Blue star.

I called because it had been a half hour since calling, and wanted to see where they were. they claimed they called me numerous times that they were waiting for me. the woman on the phone said "so you have a good night" and hung up on me. I checked my calls and they NEVER called me. horrible people.

absolutely terrible. Made a reservation the night before, they assured me the taxi would be at my apt at 5:45 the next morning. At 5:45am, they weren't there, so i called them. They said the would "send a taxi over." By 6am, it still wasn't there, so i called again. They said the taxi was 3-4 minutes away. It still didn't show up, so i called AGAIN, when they told me they couldn't send a taxi (after they told me one was already on the way...). We relied on this company to get us to the bus station on time, and it didn't. The taxi NEVER showed up!

I was late to my destination as slow communication between dispatch and the driver made it impossible to be on time. I wish we had taxis on every corner like the big city. I'd rather ride the back of a truck or hitch hike than ever use Blue Star again! Now I know why I don't usually call for taxis.