Blue Star Taxi

If you ever need a reliable taxi DO NOT call Blue Star taxi. They never show up when they say they will(or at all). This has happened to my friends and I on multiple occassions. Most recently was an SU basketball game where they told us they were picking us up in 15min and an hour later they still hadn't shown up. And the only reason why I even gave them 1 star is because I had to to write this review. I will never again call Blue Star.

I had a horrible experience with them today. dont evver believe them when they say theyll b there in 15 minutes coz ull actually have to wait for an hour. I called them up 3 times to ask where the cab was and then after " looking into " where he was i was told he wud b there in 3 minutes.Finally when I called to cancel he tells me he s already in the parking lot which is totally wrong coz I was standing there in the snow!!!! I wouldnt recommend this cab company to anyone!!!!!!!

I called ahead of time to book a cab to come back for a wedding. They told me an exact flat rate but then instead ran the meter which conveniently charged us $20 more. When I called to inquire why this happened the OWNER, and I quote, said "don't worry about it". He even was degrading and said "didn't you have fun at the wedding?? Why are you concerned about this?" It was disgusting how they not only ripped us of but the degrading treatment was unbelievable. There are plenty of taxi companies in Syracuse. Go somewhere else!!!

The Doubletree Hotel called a Blue Star taxi for me and the taxi arrived on time. However, on our way to the airport, we asked why the driver wasn't taking the highway and he responded "this way is shorter". The hotel had told us that the ride to the airport would cost about $17. When we arrived, the meter read $44!! When I asked the driver why he took that long route, his reply was "it's the way I always go". Never use this dishonest company unless you're sure of the route!

I should have listened to the poor rating from a previous post, but Blue Star Taxi was the only company that claimed to have a debit card payment option. Calling Blue Star was a horrible mistake. DO NOT EVER USE THIS COMPANY.



Long story short, I called for a taxi to pick me up at 5 p.m., an hour in advance. 5 o'clock rolled around, nothing. 5:15. I call Blue Star. No one picks up. It rings incessantly. I keep calling, no reply. Out of desperation, I called Campus 4su-Taxi. They were at my front door in 5 minutes.



It is now close to 5:45 p.m., and still no word from Blue Star. Thank God I called another company. My friend would've missed her train.

Don't call them. Unreliable and terribly rude.

I've had the misfrotune of calling them a few times over the past 2 years and almost all the time they they 10-15mins but arive later than that.

The people on the phone are rude as well. Once the driver had a hard time finding the a building at SU and she actually said that she couldn't help me. She could have cared less, if I went with another taxi service.



I think the people on the phone shoudl be replaced if the company wants to be better. I won't be using them again. Seriously go with anyone people.

A lof freshman and sophomores go with Blue star cuz they know the number cuz they have great advertising as its in our SU planner. Or they just think thats just what you get from a taxi service company.

Like me who come from the suburbs, a lot of people have never used a taxi service. But rudeness and lack of dependability should not be accepted.

I scheduled a 6:30am pickup to the airport and the driver was on time and got me to the airport safely. I'll use this cab service on my next trip to Syracuse.

I schedule a ride to the airport and the driver was right on time! I have never had an issue with this taxi company.

I had a great experience riding with Blue Star taxi. The driver picked me up from my home on time and was extremely friendly. I had some errands to run and he agreed to pick me up at a certain time, and sure enough he was there right on time. The cab was clean and I will use this service again.